Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on January 26, 2014
Posted by: LYNNMCD
from Beaumon, CA
All is good except that please put the updates back at the opening of the program. Being a long time user of Trubo Tax I am so use to the updates being automatic at the opening of the program that I forget to update the programs until the question comes up at the end of the federal return and that interrupts my thinking process.
What's not so great: Please put updates back at the opening of the programs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific Turbo Tax!
on January 26, 2014
Posted by: Jojo2014
from Tampa, FL
This is a great tax tool! It's very easy and the step by step instructions are understandable. Anyone can do it! I am very happy with Turbo Tax. I will continue to use it year after year!
What's great about it: Everything went smoothly as I anticipated. Just read, fill in the info and go!! Very simple!
What's not so great: Not one thing. As long as you have your info in front of you, it's very simple!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on January 26, 2014
Posted by: Rmacneil
from Macomb (suburb of Detroit) MI
Easy to use and quick. Took only a couple of hours to do both Federal and State. Wonder if I can get Turbo Tax for the i-Pad?
What's great about it: Easy to use and free e-file for federal
What's not so great: State should have free e-file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast, simple, effective
on January 26, 2014
Posted by: larmore21
from Colorado Springs, CO
I use almost every year. Excellent program.
What's great about it: easy to use, lots of help buttons.
What's not so great: No face to face, limited state use, cost extra for audit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest Program Yet
on January 27, 2014
Posted by: TheDewWorm
from Saint Cloud, FL
This year's program provided the best experience yet in my over 15 years of using TurboTax. I truly appreciate all the helps and the smooth operation of the program.
I have a comment re the "Few More Details" - I have kids, but they are grown and not living with me. Since I am not sure what the data is used for (regarding kids), I selected "I have kids", but would prefer a third choice of "I have grown kids not at home"
What's great about it: The guided tour provided the easiest data entry for filing in all the years I have been using TurboTax.
What's not so great: None that I found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes made easy to file
on January 27, 2014
Posted by: azdwar
from Dallas, TX
This is an easy way to maximize refunds or minimize payments. This year seems to be difficult due to the Affordable Health care fiasco.
What's great about it: the interviews for first time users
What's not so great: navigation and editing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on January 27, 2014
Posted by: CD123
from gerogia
My only compliant is the difficulty I have in looking up worksheets from prior year returns. The forms themselves are available. I sometimes need to see the worksheet to see where the numbers came from. 2 years ago I was ready to quit Turbo tax. Last year was some better, this year still better. Always room for improvement. As a bonus lower the price of filing a state return. I only have to file a state return because I filled a federal one. Have been mailing state return but this year paid the fee and sent it in as it is less trouble.
What's great about it: Great improvement over last year
What's not so great: Still don't make it easy to see or print worksheets
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Home and Business
on January 27, 2014
Posted by: audiogeek1
from Provo, UT
Very fast and I am done. Thanks TurboTax!!!!!
What's great about it: Super easy if you are prepared
What's not so great: You need to be prepared with all the paperwork you need
Written by a customer while visiting turbotax.intuit.com