Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on January 26, 2014
Posted by: LYNNMCD
All is good except that please put the updates back at the opening of the program. Being a long time user of Trubo Tax I am so use to the updates being automatic at the opening of the program that I forget to update the programs until the question comes up at the end of the federal return and that interrupts my thinking process.
What's not so great: Please put updates back at the opening of the programs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific Turbo Tax!
on January 26, 2014
Posted by: Jojo2014
This is a great tax tool! It's very easy and the step by step instructions are understandable. Anyone can do it! I am very happy with Turbo Tax. I will continue to use it year after year!
What's great about it: Everything went smoothly as I anticipated. Just read, fill in the info and go!! Very simple!
What's not so great: Not one thing. As long as you have your info in front of you, it's very simple!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on January 26, 2014
Posted by: Rmacneil
Easy to use and quick. Took only a couple of hours to do both Federal and State. Wonder if I can get Turbo Tax for the i-Pad?
What's great about it: Easy to use and free e-file for federal
What's not so great: State should have free e-file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast, simple, effective
on January 26, 2014
Posted by: larmore21
I use almost every year. Excellent program.
What's great about it: easy to use, lots of help buttons.
What's not so great: No face to face, limited state use, cost extra for audit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest Program Yet
on January 27, 2014
Posted by: TheDewWorm
This year's program provided the best experience yet in my over 15 years of using TurboTax. I truly appreciate all the helps and the smooth operation of the program.
I have a comment re the "Few More Details" - I have kids, but they are grown and not living with me. Since I am not sure what the data is used for (regarding kids), I selected "I have kids", but would prefer a third choice of "I have grown kids not at home"
What's great about it: The guided tour provided the easiest data entry for filing in all the years I have been using TurboTax.
What's not so great: None that I found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes made easy to file
on January 27, 2014
Posted by: azdwar
This is an easy way to maximize refunds or minimize payments. This year seems to be difficult due to the Affordable Health care fiasco.
What's great about it: the interviews for first time users
What's not so great: navigation and editing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on January 27, 2014
Posted by: CD123
My only compliant is the difficulty I have in looking up worksheets from prior year returns. The forms themselves are available. I sometimes need to see the worksheet to see where the numbers came from. 2 years ago I was ready to quit Turbo tax. Last year was some better, this year still better. Always room for improvement. As a bonus lower the price of filing a state return. I only have to file a state return because I filled a federal one. Have been mailing state return but this year paid the fee and sent it in as it is less trouble.
What's great about it: Great improvement over last year
What's not so great: Still don't make it easy to see or print worksheets
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Home and Business
on January 27, 2014
Posted by: audiogeek1
Very fast and I am done. Thanks TurboTax!!!!!
What's great about it: Super easy if you are prepared
What's not so great: You need to be prepared with all the paperwork you need
Written by a customer while visiting turbotax.intuit.com