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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Quick & Easy
on March 25, 2014
Posted by: sbeb1349
from VA
The program is easy and intuitive. Following the Easy Guide assured that no facts were overlooked or left out.
What's great about it: Easy Guide
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed in service
on March 25, 2014
Posted by: BOED
from LAND O LAKES, GL
Disappointed that Turbo tax is now charging a fee to talk to a tax expert with specific tax scenarios to get advice like they did last year. It was a great feature last year and I believe attracted more people to use Turbo Tax. The program is expensive enough that the service should not be charged extra for. VERY DISAPPOINTED ABOUT THAT!
What's great about it: ease of using turbo tax
What's not so great: Doesn't let you print all the worksheets
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Peasy
on March 25, 2014
Posted by: JeanandRod
from Charlotte, NC
This customer did not provide a text review.
What's great about it: Was very easy to use.
What's not so great: I prepare my families taxes. I wish that I could use the donation caluclator without it picking up & applying to all.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Job
on March 25, 2014
Posted by: Allexx
from Melrose Park, PA
This is what I have come to expect from TurboTax, a job well done. Thank you for making tax season easy.
What's great about it: Quick, easy and helpful
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Consistent on what to expect.
on March 25, 2014
Posted by: TimelessP
from Thousand Oaks CA
Been using Turbo Tax for 10+ years. Always good. Will use again
What's great about it: Simple steps to follow.
What's not so great: none, really
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good program
on March 25, 2014
Posted by: Kalil87
from Jacksonville FL
I was impressed to recover the files I lost on my external drive when I had to install Turbo Tax again on my hard drive since my external drive files were corrupted and I was unable to open them, Thank you for saving my life.
What's great about it: ease of use
What's not so great: does not update on time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier this year.
on March 25, 2014
Posted by: BALLOON
from AURORA , CO
The system worked well. Easy tutorials. Lots of reviews
What's great about it: More details easier to use
What's not so great: cannot think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal TurboTax User With No Complaints!
on March 25, 2014
Posted by: MikeWSTL
from St. Louis, MO
I've been using TurboTax for the last six years and I have NO reason to use any other tool! Love TurboTax!
What's great about it: Easy to Use, Accurate, Intuitive
What's not so great: None
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com