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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Rocked My Taxes
on March 25, 2014
Posted by: RobertJK
from Bedford, Indiana
I've been using TurboTax for many years and am well pleased with the ease of using this product.
What's great about it: Ease of Entry
What's not so great: No Cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 25, 2014
Posted by: Kusko
from Anchorage, Alaska
Turbo Tax was simple, easy to use and understandable.
What's great about it: The program was easy to use and walked me through each step. Information was easy to understand.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little complicated
on March 25, 2014
Posted by: firsttimenovice
from Arizona
To make it more easy to follow the question or what to put in the boxes. It should be a more detailed explanation for people that do not have knowledge of taxes acronyms.
Give more examples on each box. We are in the electronic age. So it should not be a problem.
What's great about it: the questions are good
What's not so great: not enough explanation on each box
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GREAT
on March 25, 2014
Posted by: HWCapps
from Winston Salem ,NC
out of 1-10 I give a 9
What's great about it: Complete information
What's not so great: Ask for past years info without stating where to find
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First timer
on March 25, 2014
Posted by: Spudnic
from South Dakota
Was easier than I thought it would be. Thanks.
What's great about it: Easy for a "point and click" kinda guy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Runs smooth
on March 25, 2014
Posted by: AgVising
from Santa Rosa, CA
Second year, same download problem. clck radio button for MAC version, website downloads WIN version. Need to call and get MAC version over phone. Slight hassle.
Have used since MacIntax was name, over 10 years.
Also program should call for update check in review stage, not after paying during efile.
Seems to bring everything forward from past years, even when changing which version used over the years.
Have used since MacIntax was name, over 10 years.
Also program should call for update check in review stage, not after paying during efile.
Seems to bring everything forward from past years, even when changing which version used over the years.
What's great about it: Good walk through and easy to tab to Forms and back.
What's not so great: Download issue & it should do update prior to efile payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful Program
on March 25, 2014
Posted by: Fabre
from Houston, TX
It's a great program. I see significant improvements every year. Love it!!!
What's great about it: User Friendly
What's not so great: none found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Mixed Story
on March 25, 2014
Posted by: StevnNYC
from New York, NY
Every time you audit your own inputs on income, many of the choices that you click on either return to some default or disappear altogether meaning you must go through all of the steps to ensure your work is complete.
Defined benefit pensions do not have anything to do with RMD or Required Minimum Distribution. Yet the program requires a yes or no and the help center suggests that either answer would work . This quirk seems absurd.
What's great about it: For the most part, the program works well
What's not so great: Annoying and time consuming quirks
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com