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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
GREAT
on March 25, 2014
Posted by: HWCapps
from Winston Salem ,NC
out of 1-10 I give a 9
What's great about it: Complete information
What's not so great: Ask for past years info without stating where to find
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First timer
on March 25, 2014
Posted by: Spudnic
from South Dakota
Was easier than I thought it would be. Thanks.
What's great about it: Easy for a "point and click" kinda guy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Runs smooth
on March 25, 2014
Posted by: AgVising
from Santa Rosa, CA
Second year, same download problem. clck radio button for MAC version, website downloads WIN version. Need to call and get MAC version over phone. Slight hassle.
Have used since MacIntax was name, over 10 years.
Also program should call for update check in review stage, not after paying during efile.
Seems to bring everything forward from past years, even when changing which version used over the years.
Have used since MacIntax was name, over 10 years.
Also program should call for update check in review stage, not after paying during efile.
Seems to bring everything forward from past years, even when changing which version used over the years.
What's great about it: Good walk through and easy to tab to Forms and back.
What's not so great: Download issue & it should do update prior to efile payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful Program
on March 25, 2014
Posted by: Fabre
from Houston, TX
It's a great program. I see significant improvements every year. Love it!!!
What's great about it: User Friendly
What's not so great: none found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Mixed Story
on March 25, 2014
Posted by: StevnNYC
from New York, NY
Every time you audit your own inputs on income, many of the choices that you click on either return to some default or disappear altogether meaning you must go through all of the steps to ensure your work is complete.
Defined benefit pensions do not have anything to do with RMD or Required Minimum Distribution. Yet the program requires a yes or no and the help center suggests that either answer would work . This quirk seems absurd.
What's great about it: For the most part, the program works well
What's not so great: Annoying and time consuming quirks
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked good for me
on March 25, 2014
Posted by: dragonxp9410z
from Hawaii
I like using this software for my taxes. Lays it all out for me with ease.
What's great about it: worked out just fine
What's not so great: none found
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
surprise ending
on March 26, 2014
Posted by: taxpayerkate
from Los Angeles, CA
I don't understand why the questions regarding our LLC status for a single rental property popped up after my forms were efiled. I had to look up how to remove LLC forms but that was after the taxes were sent.
What's great about it: constant checking made me confident to efile
What's not so great: barage of questions regarding rental entries after forms were efiled,,,now i have no confidence.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Owner
on March 26, 2014
Posted by: FastVertical
from nassau, ny
I could not do our taxes without a software program like TurboTax. It makes the complex simple!
What's great about it: easy to use and complete
What's not so great: education tax credit help was somewhat confusing had to read several times and seek additional help
Written by a customer while visiting turbotax.intuit.com