Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Ten Years and Counting
on March 26, 2014
Posted by: painfultruth
from Atlanta, GA
I have relied on Turbo Tax for ten years. It has gotten progressively easier to use and I have not found any areas of difficulty. I have a Sole Proprietorship part-time business, IRAs for my wife and myself from which we withdraw funds each year, social security payments; all these are handled beautifully by the Turbo Tax assisted system. I believe someone with NO tax preparation experience could use this system, answer the questions as asked, plug in the requested information and get a professionally done return. And our son is a professional tax accountant!
What's great about it: Incredibly simple; plug and go!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding!
on March 26, 2014
Posted by: EdKugler
from Big Arm, Montana
I love Intuit products! I hate doing taxes and this program takes out all the guess work, is easy to use and quick. Second year I've used it and couldn't recommend it more. great product!
What's great about it: Quick, easy and idiot proof
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ka-ching!
on March 26, 2014
Posted by: Leenie54
from Marsing, Idaho
Turbo Tax has helped us handle our taxes for over a decade. It's ease of use and user-friendliness have saved us thousands on CPA bills and taxes. Many thanks and please keep up the good work!
What's great about it: Easy to use, very helpful wizard
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Electronic Tax Filing
on March 26, 2014
Posted by: sadie622
from Athens, GA
Easy to reach an agent and get questions answered.
What's great about it: Easy-to-follow instructions, encouraging remarks added
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 26, 2014
Posted by: eddiey
from Lompoc, Calif
Great tool for the layman who knows not much about the tax filing process. Asks all the questions and in words where it is easy to understand.
What's great about it: easy questions to answer
What's not so great: takes awhile to do
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best of theh Best
on March 26, 2014
Posted by: HawaiiSon
from Honolulu, HI
I wouldn't use any other tax preparation program at this time; however, Turbo Tax is costly for a 2nd state download and for filing state returns. Turbo Tax needs to reevaluate their state costs, especially since states offer free electronic filing through their web sites. I wouldn't mind paying up to $ 20.00 for a 2nd state download and $10.00 for electronic filing of the state form; more than these amounts seems high. If the current prices go any higher, I will have to reconsider using the Turbo Tax program.
What's great about it: Easy to use; thorough
What's not so great: Cost, especially for second state download and state filing fee
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Font Mishap
on March 26, 2014
Posted by: Taxslow
from Rockville, MD
I had to transfer fonts from another computer. According to my computer, the downloadable font file from Microsoft had a virus.
What's great about it: Easy Program
What's not so great: Font Mishap
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Okay, but my taxes are getting to complicated
on March 26, 2014
Posted by: Sheepfarmer
from Northern Wisconsin
Tried to Income average and it just didn't work, I admit part of it is me, but online help didn't help
What's great about it: fast
What's not so great: I have a farm, poor support for farm taxes
Written by a customer while visiting turbotax.intuit.com