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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Electronic Tax Filing
on March 26, 2014
Posted by: sadie622
from Athens, GA
Easy to reach an agent and get questions answered.
What's great about it: Easy-to-follow instructions, encouraging remarks added
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 26, 2014
Posted by: eddiey
from Lompoc, Calif
Great tool for the layman who knows not much about the tax filing process. Asks all the questions and in words where it is easy to understand.
What's great about it: easy questions to answer
What's not so great: takes awhile to do
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best of theh Best
on March 26, 2014
Posted by: HawaiiSon
from Honolulu, HI
I wouldn't use any other tax preparation program at this time; however, Turbo Tax is costly for a 2nd state download and for filing state returns. Turbo Tax needs to reevaluate their state costs, especially since states offer free electronic filing through their web sites. I wouldn't mind paying up to $ 20.00 for a 2nd state download and $10.00 for electronic filing of the state form; more than these amounts seems high. If the current prices go any higher, I will have to reconsider using the Turbo Tax program.
What's great about it: Easy to use; thorough
What's not so great: Cost, especially for second state download and state filing fee
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Font Mishap
on March 26, 2014
Posted by: Taxslow
from Rockville, MD
I had to transfer fonts from another computer. According to my computer, the downloadable font file from Microsoft had a virus.
What's great about it: Easy Program
What's not so great: Font Mishap
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Okay, but my taxes are getting to complicated
on March 26, 2014
Posted by: Sheepfarmer
from Northern Wisconsin
Tried to Income average and it just didn't work, I admit part of it is me, but online help didn't help
What's great about it: fast
What's not so great: I have a farm, poor support for farm taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step-by-Step is SO Helpful
on March 26, 2014
Posted by: marti4lit
from Murphy NC
Every year the tax reporting gets simpler, thanks to TurboTax! GREAT!
What's great about it: The guides and steps provided let me understand as well as input data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 26, 2014
Posted by: KLDY
from Fenton, MI
I had a typo and my return was rejected. Turbo tax even walked me though fixing it.
What's great about it: This product is amazing! It walks you through everything!
What's not so great: None.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great program
on March 26, 2014
Posted by: cdrbright
from old saybrook ct
great program but was somewhat difficult to make a change to the cost basis for the sale of my rental property; would be nice to have a worksheet to have made this change easier; the worksheets are a great feature of the program
What's great about it: easy to use
What's not so great: sometimes difficult to go directly to an entry when you need to make a change
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com