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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Had to pay - how sad
on March 27, 2014
Posted by: Elkhorn2019
from Canon City, CO
Note to Tech Support: For the last three years, after doing an update, TurboTax does not restart as suggested and must be started by double-clicking on the icon.
What's great about it: Long time user, so Turbotax is easy to use each year
What's not so great: No complaints
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Great, but still a little work to do
on March 27, 2014
Posted by: KevinNoNickname
from Yorktown, VA
Most things seem to be a little smoother than last year, and I still really appreciate my tax documents done on my PC (I don't want them in the cloud).
But this has to be the third year the software in the step-by-step I've NOT been asked for my bank routing info. It should be automatically pulled from my federal entry, and I should be asked if this is what I want on my state return. This must be the third year I've had to search to find the location to manually enter the routing numbers before I print them to mail them in. Otherwise, the print outs are blank for the bank routing direct deposit information.
But this has to be the third year the software in the step-by-step I've NOT been asked for my bank routing info. It should be automatically pulled from my federal entry, and I should be asked if this is what I want on my state return. This must be the third year I've had to search to find the location to manually enter the routing numbers before I print them to mail them in. Otherwise, the print outs are blank for the bank routing direct deposit information.
What's great about it: Federal Completing and Filing works Great
What's not so great: Virginia State Completing Still Needs Work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 27, 2014
Posted by: Fred75
from Indianapolis, In
Really enjoyed doing my taxes with Turbo Tax this year.
What's great about it: Easy to use
What's not so great: updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Useful experience
on March 27, 2014
Posted by: Bangell24
from Doylestown, PA
In general, TurboTax is a very useful tool. It effectively walks one through the process of filling in the necessary data.
However, with the changing forms and rules, it is sometimes difficult to get back to the correct place to make a change or correct an error. This was particularly true with the sale of equities and itemized deductions.
Once an entry is made in a particular place, TurboTax does not allow you to go back and either delete the entry or make a change. If there is a way to make a change, it is not evident!
What's great about it: Step by step approach helps collect and orgainze supporting information.
What's not so great: Often diffi9cult to get back to the correct place to make a correction.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Refund to Make My Day
on March 27, 2014
Posted by: Benjamin450
from North Royalton, OH
I have used Turbo Tax for more than a decade and have always been very happy with the ease of use.
What's great about it: Generally easy
What's not so great: Some redundant questions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As usual top notch
on March 27, 2014
Posted by: MarBob
from Clinton, MD
I have been using TT since it came on the market and have never had a problem with the program, calculations and forms.
Great product and easy to use.
What's great about it: ALways easy to use, been using it since it was first sold and will continue to use until I'm gone
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax
on March 27, 2014
Posted by: adw921
from Hinckley, IL
Having my own business this year, TurboTax was quick and easy to do my taxes. They walk you through everything you don't even think of. I would definitely recommend this to others!
What's great about it: Easy to understand
What's not so great: Nothing bad that i found.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014
on March 27, 2014
Posted by: shaml
from Austin TX
Too many updates, there was an update today also.
What's great about it: Easy
What's not so great: too many updates
Written by a customer while visiting turbotax.intuit.com