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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Go Slowly
on March 27, 2014
Posted by: CanardNoir
from Biloxi, MS
TurboTax allows the user to work in small increments of time, preserving and checking as one progresses.
I our particular case - Home & Business filers - one of our computers that contained almost all of our financial information was without-notice from our bank, no longer supported by its access software. Which required an 11th hour move of the existing 2013 TurboTax software and related state & federal files to a new, secure computer.
However, this was easily accomplished within a few hours and both e-filings were made ahead of the government deadlines!
What's great about it: You must trust TurboTax and not substitute your logic for theirs
What's not so great: Preparation & Filing Your Taxes generally takes hours of your time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 27, 2014
Posted by: Cooley9145
from Atlanta, GA
Great product and I love being able to track the changes in tax rules each year. I just wish the online version and software products could be the same as I have several years of online only and then the past 2 with the software. Wish there was a place online where all my returns can be stored.
What's great about it: Easy to Use; Very Detailed
What's not so great: Don't like the disconnect between software and online products
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2014 Taxes
on March 27, 2014
Posted by: RIPTRACK
from Northville, MI
Not as user friendly for me this year compared to past few years. The 'Review' included an entry on my state return for Michigan that I over-stated my estimated payments...if I did, it's news to me.
What's great about it: Step-By-Step Process
What's not so great: Changes made to the process this year made it much more difficult to follow and find errors. i.e. MI-1045 not available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Improvements
on March 27, 2014
Posted by: lchenson
from Deer Park, Texas
It would be nice if the software kept your place that you are at when you leave or quit the software. Now when you quit the software opens up at the beginng again. The software needs to be more flexible in moving arround from one area to another. Like opening forms and then going back to the regular program. Also if you are filing in Texas and do not have state income tax the software should know this and allow you to avoid the questions. If you have a tax filing in another state that does have state taxes the software should figure that out.
What's great about it: Easy to use.
What's not so great: It does not start and stop at same point when quit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Too Easy
on March 27, 2014
Posted by: sandysdad
from Owasso, OK
Have used Turbo tax for several years now. Always easy to follow directions and very thorough.
What's great about it: Great directions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great for small business owners
on March 27, 2014
Posted by: Tinkart
from Central Coast, California
I appreciate the professionalism and yet ease of use of this software. I continually get better at paper record keeping each year do to the user-friendly categories of Turbo Tax. I am an artist and each year I keep improving in my craft and getting more business - thankfully Turbo Tax makes paying quarterlies and the end-of-year paperwork easy.
What's great about it: prompts you and gets you to think about deductions you would have missed
What's not so great: still dealing with complicated forms but it is a necessary evil
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2014 Turbo Tax
on March 27, 2014
Posted by: westwo
from Cleveland, OH
This version of Turbo Tax was EXCELLENT except for the missing or well hidden forms (i.e. 5498, etc.) showing that a 1099R was rolled over. No description of this in the help files or community help. My investment forms were said to be transferred to Turbo Tax, but this function did not work on the most complicated item requiring extensive typing and checking of typing. DEDUCT one star!
What's great about it: Easy to complete
What's not so great: Missing some critical forms (ie 5498, etc.)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on March 27, 2014
Posted by: RichAllen39
from Wartrace, TN
I have done my own taxes for many years, long hand the paper way. You give me the ease and confidence that I have paid my taxes, but not over paid my taxes. thank you
What's great about it: simple and easy to understand
What's not so great: none
Written by a customer while visiting turbotax.intuit.com