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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Taxes Simplified
on March 27, 2014
Posted by: TJKJ
from Austin, TX
Simple step-by-step process that avoids looking into IRS regulations or asking others to explain financial terms. Ability to access my brokerage forms simplified the process.
The only item necessary is good financial record keeping and since I use Quicken the process became super simple.
The only item necessary is good financial record keeping and since I use Quicken the process became super simple.
What's great about it: Great GUI. Makes the entry process simple and avoids financial language.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated 1040
on March 27, 2014
Posted by: Howard4145
Good job. Reviewed with my CPA some of the areas I did not understand. He was helpful too.
What's great about it: easy to input data
What's not so great: Don't understand some of the consequences of the law
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy.
on March 27, 2014
Posted by: susmondiran
from Northern NJ
Your tax prep person uses it to do your taxes -- save yourself $$ and do it yourself. I found more deductions that my CPA and understand better how to maximize my deductions.
What's great about it: Step by step instructions. So easy.
What's not so great: Sometimes gets stuck in glitch but online boards can help solve those problems quickly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast & Easy to use.
on March 27, 2014
Posted by: Alpadi49
from Cypress, TX.
TurboTax is easy to use as there is no need to fill in tax information over and over again. The Transfer feature gets all the information from the previous tax return.
What's great about it: Quick transfer of all important tax information.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth experience, expert help
on March 27, 2014
Posted by: Apollostwinsis
from San Francisco, CA
Really easy to use and supportive staff!
What's great about it: support person responded right away, break down explanations along the way
What's not so great: hit one snag with automatic response (didn't see it before I went to next page)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accurate and Efficient.
on March 27, 2014
Posted by: ComputerJocky
from Gilroy, CA
While forms were delayed and many updates were made process was smooth and uneventful. The request for form availabilty dates by email did not work. However, all necessary forms to acheive filing were made available well before deadline. Our 1st e-filing as of this year was made convenient through efficient IRS-filing-pins acquisition and easy to understand instructions. All-in-all Turbo-tax allowed as good an experience as one can hope for given the complexities and effort necessary to file one's taxes.
What's great about it: Step-by-step Q/A through all tax categories.
What's not so great: Forms arrival later than usual (assumed due to IRS availability).
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 27, 2014
Posted by: CJAY4321
from MIAMI FL
IT IS A LOT OF WORK BUT NOT HARD.
What's great about it: I ENJOYED THE EXPERIENCE
What's not so great: NOT THAT ADVANCE
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
home and business
on March 27, 2014
Posted by: Riga7
from Sarasota, Fl
I still need to file a Missouri state return. Tell me how I can get one free state tax return since your system wouldn't let me file two Kansas returns without charging me.
What's great about it: helpful and easy to use to use
What's not so great: I was supposed to get one free state tax return. can't seem to get it!!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com