turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
2013 tax review
on March 27, 2014
Posted by: rob1959
from Long beach ms
works ok until it's time to file. every year I can't electronically file my MS state return. I end up printing and mailing off both (fed & state) returns.
What's great about it: seemed simple
What's not so great: allways a problem filling MS state electronic returns. Had to print and mail both again this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Just That Easy....
on March 27, 2014
Posted by: JtheMan
from Portland, OR
I have a fairly complicated tax situation due to three or four different avenues of income and Turbo Tax makes it all so easy to just get it done and get it done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 27, 2014
Posted by: MarilynC
from Whiteston, NY
was disappointed that I have to mail the NY return just because IT 241 is not supported.
What's great about it: Easy to walkthru and complete
What's not so great: No NY support for IT241
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love TurboTax
on March 27, 2014
Posted by: MargaretMcI
from atlanta
I've been using TurboTax for years and appreciate the convenience.
What's great about it: It's easy and efficient, I feel confident in the results
What's not so great: I would prefer more freedom to skip around more and not have to go through questions repeatedly when I make changes
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
great
on March 27, 2014
Posted by: lasavelotodo
from Claremont, CA
I think this year was easier to prepare and much more informative on the forms.
What's great about it: much easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Diagnosis of information
on March 27, 2014
Posted by: Johnpersico
from Arizona
Not much I could add. Maybe a ladder that would show you were you were at in the overall scheme.
What's great about it: Very good detail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
5STAR Except state file is NOT free
on March 27, 2014
Posted by: MCHE
from Winder, GA
The box and all advertisements claim that you get one free state filing. I have always had to pay to file my state return with this product. I would be fine with paying to file that one state return but finding out when i click 'e-file now' that it isn't free is disappointing. We all hope that the product that promises a free return-and doesn't deliver, will get us our maximum refund that it also promises.
What's great about it: everything was great until time to file
What's not so great: state filing isn't free
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easier than I thought
on March 27, 2014
Posted by: desertdettra
from Phoenix, AZ
Overall, it was a great experience and a great savings for me. Also gave me a chance to review and understand the different spending and income transactions.
What's great about it: Great for 1st time users as well a old timers
What's not so great: A few technical terms that had to be looked up
Written by a customer while visiting turbotax.intuit.com
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