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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Love TurboTax
on March 27, 2014
Posted by: MargaretMcI
from atlanta
I've been using TurboTax for years and appreciate the convenience.
What's great about it: It's easy and efficient, I feel confident in the results
What's not so great: I would prefer more freedom to skip around more and not have to go through questions repeatedly when I make changes
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on March 27, 2014
Posted by: lasavelotodo
from Claremont, CA
I think this year was easier to prepare and much more informative on the forms.
What's great about it: much easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Diagnosis of information
on March 27, 2014
Posted by: Johnpersico
from Arizona
Not much I could add. Maybe a ladder that would show you were you were at in the overall scheme.
What's great about it: Very good detail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
5STAR Except state file is NOT free
on March 27, 2014
Posted by: MCHE
from Winder, GA
The box and all advertisements claim that you get one free state filing. I have always had to pay to file my state return with this product. I would be fine with paying to file that one state return but finding out when i click 'e-file now' that it isn't free is disappointing. We all hope that the product that promises a free return-and doesn't deliver, will get us our maximum refund that it also promises.
What's great about it: everything was great until time to file
What's not so great: state filing isn't free
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than I thought
on March 27, 2014
Posted by: desertdettra
from Phoenix, AZ
Overall, it was a great experience and a great savings for me. Also gave me a chance to review and understand the different spending and income transactions.
What's great about it: Great for 1st time users as well a old timers
What's not so great: A few technical terms that had to be looked up
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done!!!
on March 27, 2014
Posted by: Veryhappyman
from Tallahassee, FL
always impressed , we have used Turbo Tax for many years. I like the progression when filling out our taxes.
PS don't start your taxes after 8:00 PM
PS don't start your taxes after 8:00 PM
What's great about it: Easy step by step process with checks along the way
What's not so great: a little tricky if your return is complicated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Much better than paying an accountant!
on March 27, 2014
Posted by: Sandhill54
from New Mexico
Been using TT for 10 years; love it (mostly).
Probably the ever-changing and ever-more complex tax laws cause this, but some questions TT changes each year. Sort of frustrating.
TT doesn't seem to understand that the unreimbursed mileage my husband claims for his employment is NOT business mileage for our small business. Causes errors, as well as incorrect information on the 1040. Now, I've figured this out, and watch for it, but it makes a lot more work for me.
(This rating system won't let me use my own nickname; had to make up another one for this....)
What's great about it: Asks the same questions the accountant would
What's not so great: Puts unreimbursed mileage into our home business, not my husband's employment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 27, 2014
Posted by: buckyD
from Santa Barbara, CA
All in all up to standard, however, self-employed business hired an employee this year and program didn't ask me that question. Had to use the community to figure out to reset my business profile.
Written by a customer while visiting turbotax.intuit.com