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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Fully Functional
on March 28, 2014
Posted by: Spar57
from Northern Kentucky
This is the first time I've ever amended a return. TurboTax made the process very easy. It was a little confusing when I got to the end and saw the payment/ refund section, as I thought the amount they showed was a revised amount in total, but is actually an adjustment to be paid or received in addition to the original. Once I studied the details I figured out how the new payment / refund worked and it all made sense.
What's great about it: Made handling an Amended Return very easy
What's not so great: For amended return the payment changes were a little confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
92%
on March 28, 2014
Posted by: mkram
from westrn wisconsin
Easy, great product. Whwn errors show up at end - hard to figure out how to correct. That said, it was better this uear
What's great about it: easy 92%
What's not so great: Some of the prev year auto Xfer is hard to find to change
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still using after many years
on March 28, 2014
Posted by: thg21
from Metropolitan Detroit, MI
I have been using TT since its very earliest incarnation as Personal Tax Edge. It makes an otherwise painful process not only endurable, but should I say it, somewhat fun?
Simple praise aside, this is an excellent product that year in and year out helps with a process that would otherwise require that I retain the services of a much more expensive resource.
On the other hand, when it comes to more complex tax forms, such as investment 1099s, almost every year I see something on such a 1099 form that does require a call to my accountant friend. This is because, there is nothing in TT that matches precisely these unusually identified 1099 numbers. Often, these relate to the reporting of foreign taxes paid, especially the letter nomenclature that TT does not provide in its pull down menus (e.g., again this year I had a little trouble getting the letter L in the appropriate box.
Otherwise, a great product and one that I anticipate using well into the future.
What's great about it: Easy to use
What's not so great: Updates seem to continue right up to filing date. Could this cause problems?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 28, 2014
Posted by: Sonnyjimwally
from Illinois
There is something wrong with the K-1 filing. It won't let me override an entry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Way to File your Taxes
on March 28, 2014
Posted by: Jimbarbg
from Frankfort, Kentucky
I use to hire an account to file my taxes, so a couple of years ago, I still let him complete my taxes, but I completed a TurboTax form to see how close we were. Other than the depreciation method we were right on. So from then on I don't and won't use any other method. GREAT PROGRAM!!!
What's great about it: After gathering the required information, this is a Great Program
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Above Average
on March 28, 2014
Posted by: rogaljb
from Cincinnati, OH
I had a difficult return this year with the addition of college, investment property, SSD. But I believe we made it through ok.
What's great about it: As always Turbo Tax makes it easy to follow, even in some difficult situations that DIY's find difficult.
What's not so great: There were a couple of things that I was not clear on, asking on TT Community helped, but there were two question no one
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My 2013 TurboTax experience
on March 28, 2014
Posted by: TRAVELNRON
from Meadville, PA
Usually, I do my Fed and CA state returns via TurboTax. I use the information from the Fed return to enter onto my PA state returns through the PA online system. I got so twisted around this year with my PA state return that I ended up purchase the PA state package end let TurboTax do the work. Many hours of frustration avoided.
What's great about it: Simplified my PA state return
What's not so great: Not much
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy
on March 28, 2014
Posted by: rsmacri
from vermont
I use Turbo tax year after year. It easy and user friendly. I did however find a couple of mistakes that the program missed.
What's great about it: ease of use
What's not so great: not confident about the reviews
Written by a customer while visiting turbotax.intuit.com