turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
on January 28, 2014
Posted by: kiowakid
from kiowa colorado
I've used your program for many years and see no reason not to use it in the future. It helps me complete this annual task quickly and with complete confidence of accuracy. Thank you.
What's great about it: moved along very quickly and completely.
What's not so great: no year over year comparison this year?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Awesome, but a little confusing.
on January 28, 2014
Posted by: MG2014
from Ohio
This year there were portions that I found a bit confusing. I'm not sure if it was the wording of the prompts associated with various portions or if it was just me. It seemed some of the sections were lacking in explanations and clicking the help prompts didn't offer as much help as I would've liked. I made it through the process with relatively few issues though. So I guess TurboTax is still my tax bestie haha.
(For reference I was using the Home & Business software.)
What's great about it: Quick
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
MRP2
on January 28, 2014
Posted by: mrp22
from Raleigh, NC
Great product. Easy to understand. I like the way turbo tax guides you through each section. Items are easy to enter. It's so easy to go back and edit.
What's great about it: Easy to use and understand
What's not so great: No cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Bad W2 entry
on January 28, 2014
Posted by: sawmandan
from Cincinnati, Oh
There was NO place to enter the local taxes without going to the forms view. The local taxes should follow the state taxes.
What's not so great: Hard time to enter the local taxes when generating the W2 forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Better Than Ever
on January 28, 2014
Posted by: QueenT2011
from Little Rock, AR
Turbo Tax makes filing your taxes so easy a caveman could do it. It really is getting better with the explanations and guiding you to the correct answer. If you can read and have very basic understanding, you won't have any problems filing your taxes using Turbo Tax.
What's great about it: Ease of Use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on January 28, 2014
Posted by: justredd
from Godley , Texas
I have been using Turbo Tax for more that 15 years and it has always been so easy and I do many tax returns for friends and family. I have weathered audits with flying colors, just made sure records were kept accurately. The auto update features keep everything correct. Even depreciation is easy with it.
What's great about it: Everything
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So easy with Turbo Tax!!!
on January 28, 2014
Posted by: BigBonj
from Madison, WI
I have been a Turbo Tax user for years and I am always amazed at how they keep coming up with ways each year to make it easier. My family thinks I am the tax expert, let it be our little secret.
What's great about it: I like how it flows, so smooth and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Cre4at a secure and great tax return
on January 28, 2014
Posted by: victores
from Houston TX.
A great guidance step by step.
What's great about it: REVIEW3S ALL STEPS
What's not so great: Everything is made step by step
Written by a customer while visiting turbotax.intuit.com
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