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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
LOVE TURBO
on March 28, 2014
Posted by: fleababy69
from PORTAGE IN
I HAVE DONE MY TAXES WITH TURBO FOR 6YRS NOW .
What's great about it: THEY MAKE IT SOOOOOO EASY
What's not so great: NONE YOU GET WHAT YOU SEE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Order from Chaos - almost.
on March 28, 2014
Posted by: overtaxedstill
from Houston, TX
There should be some communication between a "business" return program (in this case a LLC turning out k-1's), and a personal-and-business return program, in this case, a personal return that includes a business NOT turning out k-1's). It's sometimes very difficult to coordinate revisions accurately between the two programs. A diagram of dependencies would be helpful, to be able to see in one picture what all of the categories are, and what each contains, including what feeds what. I recognize that this would be very difficult, and maybe too complex to be useful.
What's great about it: Eventually you get to all of the questions, and get a chance to answer them.
What's not so great: The order of questions, and dependencies (what depends on what) is rather opaque, and often requires do-overs.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 28, 2014
Posted by: BobHBNC
Works well. Does the job and saves a bunch of time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Toms Review 2013
on March 28, 2014
Posted by: Tommtym
from West Michigan
I have a "Tax Letter" that tells me to enter this and that into a form. They don't send a schedule K.
It is hard to find the form and had to find where to put it. Could you have a search function where you put the form name in and either it or it's worksheet pops up?
When you return from forms, it would be nice to be back where you were prior to leaving the interview.
I have been using TurboTax since the DOS days, can you believe it.
I think the the US should stop taxing income and start taxing money movement. If it is good enough for the credit card companies, it is good for the USA. It would put you out of business.
What's great about it: The interview gets better every year
What's not so great: Hard to switch to forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 28, 2014
Posted by: 1Greta
from Tulsa, OK
Transferring data to the Kansas return and 1099 Misc
could be much simpler. Other than this, it was excellent.
could be much simpler. Other than this, it was excellent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on March 28, 2014
Posted by: JimD123
from San Jose, CA
It would be nice to see a visual map of the path taken in previous year(s) and what to expect this year. The listings of associated and related documents is nice but a bit confusing when wondering, for example, how mortgage interest is treated (Interest received from the escrow account versus paid for the mortgage). In total, I love Turbo Tax and the fact it loads info from previous years filling in account info, etc.
What's great about it: Walked through each step
What's not so great: Like a blind maze in some portions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Brain Storming
on March 28, 2014
Posted by: Bening
from Chicago, Illinois
I am happy for how many years I have been using Turbo Tax, I didn't find any problem putting all the information needed for my returns. Turbo Tax saves me from getting stressed out because I don't have to do the calculations. I feel confident in the professionals guidance.
I will continue to use TurboTax and I thank you so much for the great job your professionals are doing.
What's great about it: Gave me confidence & peace of mind. No more stress & helped me to get back my hard earned money.
What's not so great: I think there was one item that I wanted to change but would not let me although it was okay.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ease of use
on March 28, 2014
Posted by: pjco144
from NJ
All in all easy to use. However I got a changed 1099misc and I couldn't figure out how to change the numbers so I ended up doing a whole new tax form. Everthing else is easy as long as you have your stuff organized ahead of time - like deductions and expenses.
What's great about it: went fairly quickly
What's not so great: hard to change after I filled in numbers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com