Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Amazing! Just Amazing
on April 7, 2014
Posted by: MustangSalley
I loved the ease and clarity of the step-by-step directions. I put off using Turbo Tax because I felt unqualified to do my taxes. I have always paid a professional to file my taxes. Little did I know professionals awaited to "help me" along my tax journey within Turbo Tax. I found myself thinking this is easy and comfortable too. I will certainly share my story with my friends.
i was able to do my taxes quickly, however, i was not instructed to remove the disc from the disc drive for printing, and e-filing my returns, suddenly all my forms disappeared from the screen, i had to make a phone call, turn off my computer. thanks to your very helpful technician, i was able to update the software,restore my forms and e-file my taxes...
Everything was mostly smooth sailing. When I hit a glitch in your system, it took a long time to get assistance. When I finally got Nicole on the line, she was GREAT. Thanks for hiring efficient and friendly help.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
I like the way the program leads me step-by-step through the filing process. The easy questions, and complete review of each section, bring to mind everything that needs to be reported. In the end, I have confidence that I have accurately and completely reported my income and expenses.
I found this software to be well worth the investment. The questions asked helped me to go to the correct document. The questions also taught me what I will need for my 2014 return - a good learning experience for a start-up business owner .
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved