turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
on March 28, 2014
Posted by: Bruce88
from Brownstown, PA
You have a great product. I am sure I am only using a small part of the programs total capabilities.
What's great about it: Turbo Tax walks through all the appropriate quesitons and gets the job done.
What's not so great: I cannot see how to remove or change vehicles previously owned without the return numbers greatly fluctuating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Strength Renewed!
on March 28, 2014
Posted by: gingmom
from Colorado
I was very nervous @ 1st but now i have confidence!!
What's great about it: Step by step directions.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
know your stuff, and then use it
on March 28, 2014
Posted by: Chibanker
from Chicago
My taxes are somewhat complex because of specific kind of home business that can have some additional deductions. Turbo tax is great if it's simple, or you've done taxes before and know what you need to do. If you're not sure what you're doing, and your return is complex, this is not a great program. You'd be better of going to a service. Because I used to do taxes professionally, and know what I need to do, I know how to use the program and found it easy.
What's great about it: easy to use if you know what you're doing
What's not so great: nickle and dime you for every thing, state is free, unless you want to file electronically, then suddnely it's not
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easily put together my refund
on March 28, 2014
Posted by: dgoad68
from Bloomfield, IN
I like not having to spend twice as much to go to an accountant to file my Personal and Business Taxes. Like keeping the $$$ in my pocket. Easy to use and I love being able to E-File both Federal & State taxes.
What's great about it: Like being able to put together the files without the Step by Step.
What's not so great: Entering payment info twice. Should have one check out for all payments on items.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2013
on March 28, 2014
Posted by: Tony711224
from Nokesville, VA
I have problems every year with marking things for our son. He is an adult who became 100 % blind and I do not understand the disability rules or the rules for a long term disability policy paid by his former employer.
What's great about it: easy to do
What's not so great: need more information on disability and long term insurance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Sometimes annoyed, sometimes relieved
on March 28, 2014
Posted by: yholste
from Dade City, Fl
I would recommend Turbo Tax to friends. Finding answers to some questions is difficult, but all in all a positive experience.
What's great about it: Liked being led like a baby through all the steps.
What's not so great: Sometimes it is hard to find answers to my questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
OK
on March 28, 2014
Posted by: jbass16
from Saint Louis, MO
Why would I except an Education Credit when my IRA contribution was greater? It wasn't until I already filed my return that I realized that my $5000 contribution meant zilch!! Not cool!
What's great about it: Quick and Easy!
What's not so great: Did not maximize my credits!...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Anyone can do this!
on March 28, 2014
Posted by: ooskeykay
from Phoenix, AZ
I've been using turbo tax since 1994. Both Sole Proprietors and just simple EZ1040's with the W-2's. I love how it guides me step by step through all the categories. They think of everything!
What's great about it: Easy, fast and covers everything
What's not so great: Need a secure place to store my files
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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