TT is as good as ever for 2013. Very easy to enter all information, particularly with automatic import of 2012 TT data. Hints and support are very helpful. Problem with e-filing rejection message (at last on a MAC) at the last step was resolved after some searching with the "have a question" responses by others to simply close TT and empty trash and try again. TT should fix this bug or provide instruction to avoid.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
I've been using Turbo Tax for close to 20 years. I am a corporate accountant and I know preparing taxes can be a lot of hassles. Turbo Tax makes it easy to do my taxes right, every time. I feel good knowing I'm getting the biggest refund possible, and it cost me a lot less than having it done by someone at a tax preparation place who I know doesn't have as much experience as I do! For the best, most accurate, and easiest tax filing, it's Turbo Tax all day long!
Overall, it gets the job done. I do not find the step-by-step to be very useful. Screen after screen of stuff completely irrelevant. If I wasn't a coal miner last year, and I didn't change jobs, why do I have to tell them I'm not a coal miner? If one is well organized, entry can be made fairly easily.
Overall, TurboTax is great! Last year there were no problems. This year Form 8891 was included in the final forms & went through some frustrating and time consuming research to find out how to get rid of it.