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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easiest Return Yet
on March 28, 2014
Posted by: CWB227
from Madison, AL
I have used TurboTax for several years now. I can't say exactly why but it took only 2 hours to prepare my home and business return instead of 4 or more hours in the past. The number of entries seemed about the same and my return was very similar to the previous year. but it went much quicker.
As usual, importing last years return and W2s makes it easy to see that everything is being covered. I like the comparisons to the previous year.
What's great about it: The process went very fast and easy.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TurboTax Review
on March 28, 2014
Posted by: LionHeart31
from Waukegan, Illinois
the ACH "thing" kinda confused me... don't remember seeing that before (in the e-filing info gathering window) - also the boxes for the banking info were so light it was difficult to see the box borders and where to place my cursor.
I like the detailed explanations. One detail I didn't notice was a general guideline as to what the penalties can be (as a % or $ amounts) if one failed to pay estimated taxes... probably applies too specifically to individuals I suppose.
That's about it. I will be using TurboTax again.
What's great about it: I like it.... used it for several years now.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 28, 2014
Posted by: robertdude
from Albuquerque, NM
I have used TurboTax now for many years, and love it for simple calculations. Tax law is, however, getting far too complicated. Please take the time with your instructions to simplify if you can, and ensure yourselves that instructions are really simple. Most all of us are not accountants, tax lawyers, IRS savvy people. So, I for one keep wondering if I interpret correctly, if I am placing numbers in the right place, not repeating deductions elsewhere or doing it twice or more, etc.
What's great about it: Focused help is very good
What's not so great: Tax returns are simply getting far too complex & out of control
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yeah!!!! I did it again!
on March 28, 2014
Posted by: LGHUE
from Golden, CO
OMG.... If I can do this, everyone can! The step by step directions are a breeze to follow. Even when I did not know exactly where to put a deduction, Turbo Tax would offer a suggestion or tell me where it should go. Will never go back to a Tax Company. Why? I have Turbo Tax!!!!
What's great about it: Walked through every detail
What's not so great: Problem finding how to delete a form
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast Tax Prep, Slow Servers
on March 29, 2014
Posted by: KHurley
from Dayton, OH
TurboTax has helped my family and small business do our taxes year after year, and overall the software itself is great. Unfortunately, they don't seem to have quite enough dedicated servers to handle e-filing during tax time (and it's not even April yet). Part of the reason I choose to use TurboTax and e-file is to get away from the frustration of mailing everything in and waiting for the money to be taken out of my bank account. Unfortunately, they have an error which occurs during peak hours when their servers are too busy that may leave you thinking your internet is to blame, and their troubleshooting has you running around restarting your PC and routers to no purpose. Would it kill the TurboTax guys to have a distinct error message to indicate its servers are busy?
So just be ready to stay up until 1:00 am to e-file. Otherwise, no problems.
What's great about it: Got me through my sole proprietor taxes quickly.
What's not so great: Errored out during "peak hours" while trying to e-file returns, troubleshooting not helpful regarding actual issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great tax help but a couple tricky spots.
on March 29, 2014
Posted by: landlady
from Nisswa,MN
I first entered that I had a farm but it is only 40 acres under a government program, so I should have put farm rental because the questions under farm did not apply to this land. I then added it as farm rental, but it was rather difficult to get rid of the regular farm section. And the program would not let me enter the real estate tax expense for the farm. I had to go to forms to enter the information correctly.
TurboTax helps me remember what records I need. It beats going to an accountant with only part of the documents. And after using TurboTax for decades, I trust TurboTax to get it right!
What's great about it: Easy to read screens/asked the right questions/I can gather my information at my own pace
What's not so great: Had a little trouble with farm definitions & corrections
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20plus years
on March 29, 2014
Posted by: SciLandLord
from Gainesville Florida
I am able to file a return including schedules C's and the rental results from 30 houses. TurboTax keeps track of over payments and even allows me to use the results of my own depreciation records. Good Work!
What's great about it: Turbo tax an amateur to file an accurate return.
What's not so great: I find a section that I like have trouble returning to it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I'M DONE
on March 29, 2014
Posted by: MATT2189
from CENTRAL COAST, CA
I WISH THE TAX CODE WAS EASIER TO TRANSLATE TO PLAIN ENGLISH. TURBO TAX KEEPS IT PRETTY SIMPLE AND STRAIGHT FORWARD BUT I ALWAYS WONDER IF SOMEONE ELSE'S INTERPRETATION IS DIFFERENT THAN MINE. 3RD OR 4TH YEAR USING SOFTWARE AND IT'S GONE OK SO FAR.
What's great about it: DID IT MYSELF AND DIDN'T COST ME A BUNCH
What's not so great: DID IT MYSELF
Written by a customer while visiting turbotax.intuit.com