Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy as always to use
on March 29, 2014
Posted by: Archer3
from South Dakota
Disappointed that the program said that I was entitled to a free state tax filing and had to pay for it at the end. :( Miss leading information
What's great about it: Easy and simple to follow instructions and reviews
What's not so great: Did not get my free state tax filing as stated in the tutorial
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost perfect.
on March 29, 2014
Posted by: Steveprint
from Westchester, NY
Got caught in a loop that came up when it did the review. It asked about fixing a line on Schedule C, line 8 but there was no way to know where to go to input the right data. There was also no clear indication of what kind of answer was required; date, time period, dollar amount, number. There should be a link on the review topic in question to take you to the line in the Turbo Tax form where you see the specific question it is looking for. Other than that it works real well.
What's great about it: Easy to use, imports comparison of previous year, easy to navigate
What's not so great: see below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
need to add Gas Royalty
on March 29, 2014
Posted by: durw
from fort worthTx
the only problem I have with T is it does not accommodate my Gas Royalty -pretty important! I have rental houses I rent and I also get gas royalty from. TT does not do the Gas Royalty!! You need to fix this!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Quick Work of a Distastefull Task
on March 29, 2014
Posted by: Fucodian
from Dallas, Tx
I have been using Turbo Tax since the mid 1990's and have seen improvements that make the process of filing my taxes each year easier. I usually have my taxes filed early every year but this year things have come up that have caused me put off doing my tax return but now I am finished and a load has been lifted off my shoulders.
Thank you Turbo Tax
What's great about it: The ease in which Turbo Tax walks you through each step
What's not so great: NONE
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxyear 2014
on March 29, 2014
Posted by: Larryoq123
from Benedict, MD. Suburb of Washington DC
Been using Turbo Tax since the 90's. Excellent to work with.
What's great about it: Navigation ease
What's not so great: NA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated Return Made Easy
on March 29, 2014
Posted by: RHL123
from Alexandria, VA (Washington, DC)
I have used Turbo Tax for years now. I have retirement annuities, capital gains, dividends - a fairly wide array of situations. Turbo Tax seems to handle them all with ease. I particularly like the ability to import end of year results from mutual funds and brokerages. It saves immense time and is easy to check and verify
What's great about it: Easy to use. Ease of importing transactions from financial organizations.
What's not so great: If you import data from financial institutions multiple times TT will duplicate info if previously imported
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Became an Expert!
on March 29, 2014
Posted by: DAYSI1103
from Coral Springs,Florida
This year I was working with multiple state situation and what a pleasent surprise to find out I was not alone!! Help was available and great! This year more than ever I was convinced Turbo Tax is the way to go!!!
What's great about it: Loved the Support Center Assistance
What's not so great: Standarized form of questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Comfort
on March 29, 2014
Posted by: RRODO
from Idhao
Been using for 10 Years!
What's great about it: Help Pop downs
What's not so great: So much printing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com