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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent, Fast and Easy
on March 29, 2014
Posted by: CGKarin
from Naples, FL
Great product! Easily walks you through this horrible tax preparation process. Thank you Turbo tax for making my life easier during this event that I dread every year!
What's great about it: Easiest return I've done in years
What's not so great: Cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful guide
on March 29, 2014
Posted by: PAWPAWBoy
from New Market, Maryland
What I like best about Turbo Tax is being guided step-by-step preparing my taxes...making a complex process manageable.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome***
on March 29, 2014
Posted by: CherKleen
from Florida
thanks for keeping me on the ball*** I appreciate you all****
What's great about it: thanks for the directions & corrections
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Irritated with TurboTax this year
on March 29, 2014
Posted by: mar126
from Houston, TX
I have used TurboTax since 2002. This year, I had more problems than all previous years combined. Somehow, the program thought I had a farm and forced me to screens where I could not answer yes or no. I have never had to go around the questions and enter directly on the forms before. Did not like the multiple pushing of "Audit Defense".
What's great about it: familiar
What's not so great: difficult to correct entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Home and Business
on March 29, 2014
Posted by: JimnmnV
from Culpeper, VA
I have used this product for years without any trouble. I find this is the best way to do my and my childrens taxes.
What's great about it: Ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: MisterG1
Better program with home and business will use next year
What's great about it: gave me a clear path for adding income and expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
e-filed successfully
on March 29, 2014
Posted by: handsomeone
from Atlanta Ga
Austin (technician) was very professional and patient with me as he walked me thru the filing process over the phone.
What's great about it: once my computer accepted the updates it was good
What's not so great: from the disk could not file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Two States & Fed
on March 29, 2014
Posted by: PukeDaddy
from Foulfax, VA
I appreciate how TurboTax can retrieve info from the previous year's return. That saves some time and provides good suggestions and reminders.
I also find TurboTax pretty thorough. If it doesn't ask about the situation, it probably doesn't arise.
But I don't like the way it handles State Tax Refunds. They are reported to the taxpayer on Form 1099 G, like other kinds of payments from the state such as Unemployment benefits. But TT doesn't get around to those refunds until some unrelated topic well down the line.
What's great about it: Pretty thorough.
What's not so great: State Tax Refunds are not handled in straightforward fashion
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com