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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Irritated with TurboTax this year
on March 29, 2014
Posted by: mar126
from Houston, TX
I have used TurboTax since 2002. This year, I had more problems than all previous years combined. Somehow, the program thought I had a farm and forced me to screens where I could not answer yes or no. I have never had to go around the questions and enter directly on the forms before. Did not like the multiple pushing of "Audit Defense".
What's great about it: familiar
What's not so great: difficult to correct entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Home and Business
on March 29, 2014
Posted by: JimnmnV
from Culpeper, VA
I have used this product for years without any trouble. I find this is the best way to do my and my childrens taxes.
What's great about it: Ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: MisterG1
Better program with home and business will use next year
What's great about it: gave me a clear path for adding income and expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
e-filed successfully
on March 29, 2014
Posted by: handsomeone
from Atlanta Ga
Austin (technician) was very professional and patient with me as he walked me thru the filing process over the phone.
What's great about it: once my computer accepted the updates it was good
What's not so great: from the disk could not file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Two States & Fed
on March 29, 2014
Posted by: PukeDaddy
from Foulfax, VA
I appreciate how TurboTax can retrieve info from the previous year's return. That saves some time and provides good suggestions and reminders.
I also find TurboTax pretty thorough. If it doesn't ask about the situation, it probably doesn't arise.
But I don't like the way it handles State Tax Refunds. They are reported to the taxpayer on Form 1099 G, like other kinds of payments from the state such as Unemployment benefits. But TT doesn't get around to those refunds until some unrelated topic well down the line.
What's great about it: Pretty thorough.
What's not so great: State Tax Refunds are not handled in straightforward fashion
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent, yet again
on March 29, 2014
Posted by: Stours
from Massachusetts
Been using TT for better than 20 years. Never, ever had a problem.
What's great about it: Easy as eating apple pie
What's not so great: None that I can see
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Impressed the CPA!
on March 29, 2014
Posted by: Headbeancounter
from Salt Lake City, UT
I am a CPA and have used many tax software programs over 40 years of practice. Professional programs have been available to me until this year, because of semi-retirement. I was skeptical at first but quickly became an advocate.
Turbo tax anticipates every question I have and has an answer for them. It instills confidence in its users because it is thorough and easy to use. The program sort of says "let me drive for you, I'll ask you necessary questions, and will get you there safely and as quickly as possible."
E-filing is so smooth and efficient. I am very satisfied. I turned a few clients down this year, now I wish I hadn't.
Thanks,
Headbeancounter
Headbeancounter
What's great about it: So easy. Thorough. Anticipates questions and has answers for those questions. Research resources. Easy to efile.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Knocked out 2 sets of refunds quickly
on March 29, 2014
Posted by: D2D2123
from Colorado
I've used turbo tax literally for 20 years, dating back to the old Windows DOS days. I've found doing my taxes myself using turbo tax and the step-by-step method to be the only way to insure I collected and put ALL the information for business, personal income, stocks, interest, tuition reimbursement and other areas. Just handing what you "hope" are all the records needed to an accountant does not insure you did not forget a specific required tax area - as they do not ask all of the detailed questions turbo tax does.
What's great about it: step by step is good
What's not so great: the 10980-Q education entry area was confusing and not clear.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com