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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Wow that was easy
on April 7, 2014
Posted by: hondachaser
Overall, I think its Really good, and easy. I don't know to much about how this stuff works but with the steps, it made it easy, and a very good amount refund then last year. I would recommend this software to anyone like me that don't know how tax work. Thanks You
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Update problems!
on April 7, 2014
Posted by: Shameful
A very disappointing experience enough to make me question if I will ever do it again. No problems the years before but this year the software update would not work and had to go through long hours of trying to fix, ask Turbo Tax question site and had to call, wait 40 minutes for call back then another 40 mins. on phone. Finally worked but no excuse for a product of this size.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some trouble Spots with 2013 Turbo Tax
on April 7, 2014
Posted by: Nursx2
The self employed retirement calculation was only able to handle one account vs two when maximum contribution was chosen! Also, there was a spot with the Ohio state tax where an error in entry would not clear, had to go to Forms view and manually change it! Very frustrating!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and VERY helpful
on April 7, 2014
Posted by: 2Corners
I ran into a few areas that were unclear or confusing, but when I called the Help Center, both Lisa and Brian were EXTREMELY helpful to literally walk me through each portion of the problem area. I was such a relief!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Works Great
on April 7, 2014
Posted by: TxMikey
I have been using TurboTax for several years and it is always helpful. It keeps track of previous years - which helps to not forget something important. It has plenty of help tips which give quick/concise answers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on April 7, 2014
Posted by: DirtDevil
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
helpful
on April 7, 2014
Posted by: pelino
at times hold time is a bite long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finally slogged thru it
on April 7, 2014
Posted by: kittenz
There aren't enough choices in some of the drop-down menus. For instance, I could have claimed my first cousin, who lived with me & whom I provided full support for the entire year, as a dependent/relative. But "cousin" was not given as an option in the relative relationship list. And Turbo Tax phone support was not able to answer all of my questions. They offered to refer me to a PAID tax consultant
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com