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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to use.
on March 29, 2014
Posted by: celeslie
from St Louis, Missouri
I appreciated the easy use of Turbo tax program. The Audit check was wonderful. I was able to request the forms I needed and they all followed suit making it easy to complete my return. The program allowed me to save my return and my children's returns and the e-filing was simple. I will use Turbo tax next year and will highly recommend it to family and friends.
What's great about it: Choosing the forms I needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
has it's pros and cons, could be better
on March 29, 2014
Posted by: 120r
from westchester county NY
not happy with the help function..i used it for the 1st time this year...could not get real turbo tax expert help, only the "community" help and i got conflicting answers. i thought you had professional help available, but i coudn't find how to get it. very confusing. seemed like it was intentional. also i purchased home and business version, later to find out it was not appropriate for what i needed.
What's great about it: fairly easy to use, sometimes confusing
What's not so great: not always sure that it is doing what you want it to
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Taxes
on March 29, 2014
Posted by: grpy
from Massachusetts
over all my experience with turbo tax over the years has been very good.
What's great about it: easy walk through
What's not so great: too much typing this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on March 29, 2014
Posted by: renoman
from Reno Nv
I have been using turbo tax for over 12 years. It is the best most affordable way, easy to use software
What's great about it: step by step when need more explanation
What's not so great: non
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No joy
on March 29, 2014
Posted by: Fitzwad
from Bakersfield, CA
Saved multiple returns to my computer. Couldn't import last years info to new return. Lost all my depreciation info again.
Review form just stretches out on screen when trying to scroll down. Unable to complete review
Review form just stretches out on screen when trying to scroll down. Unable to complete review
What's great about it: Adds and subtracts correctly
What's not so great: Awkward format this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software for business and personal returns
on March 29, 2014
Posted by: Maze5
from Hartford, CT
While preparing tax returns is never a happy chore, TurboTax makes it easy and understandable. It reduces risk of math errors and general mistakes.
If you haven't tried it yet, you owe it to yourself to use it next year, and take the cost as an itemized deduction.
What's great about it: Easy to use; Able to input data as it becomes available; Able to change and model
What's not so great: Would like price to be more favorable for loyal customers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It is done!
on March 29, 2014
Posted by: Cabot
from Montana
I mistakenly had my 1098 interest on two separate forms & Turbo Tax did not alert me.
What's great about it: Additional information when needed
What's not so great: Seems like I had to add fee after fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy
on March 29, 2014
Posted by: dwrlhr
from Beaverton, Oregon
Been using for a number of years now and very pleased
What's great about it: Fast
Written by a customer while visiting turbotax.intuit.com