Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Tax Prep & File
on April 7, 2014
Posted by: Judget
I have used Turbo TAX for years. This year was the best. Even though I have a small business and some K1s to add to the return, preparation was easy, efficient and e-filing was fast and accurate. I will always use Turbo Tax.
Although most everything was clearly written, some windows were a bit confusing and I though some extra help could be provided such as definitions for terms that the average user may not understand.
Whenever I realized I left out a deduction such as another charitable contribution, navigating back to the screen where that item is entered is difficult. Also, when navigating forward to go back to where I was, I had to repeat too many steps to get there.
Many of the NY refundable credit claim forms, such as IT-241, are not electronic, so they prevent the NY return from being filed electronically if the taxpayer wants the refund. IT-241 should be electronic since NY requires all fuel oil to contain bio-fuel. All taxpayers who heat with oil in NY are elegible for that credit, so they shouldn't be prevented from e-filing if they want to claim it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I've used TurboTax for years. It's easy to use and fast to complete. By automatically inputting everything from the year before, it saves tons of time in research and error correction.