Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 29, 2014
Posted by: mmmttt
from Miami, Fl
Instructions and entry of Form 1116 items seemed easier this year. Even the needed corrections from Federal Review were clear and easy to implement. Thank You.
What's great about it: Transfer of prior year data
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Rental Property Business
on March 29, 2014
Posted by: SPMRentals
from Bountiful, Utah
FAQ for depreciation of a roof is very weak. There seems to be two places to put most of my expense for rental property. I'm not convinced I did it correctly. I couldn't find any HELP.
What's great about it: Easy to Navigate
What's not so great: Seems a little weak walking me through Rental property expenses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always like root canal
on March 29, 2014
Posted by: BlueskyWA
from Seattle, WA
I've used the CD version and the online version. The CD version is a much better experience. Helps to keep up It's Deductable, but even if you don't, it goes by quickly.
What's great about it: Easy to review
What's not so great: Software "hung" in some places
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, easy, painless!
on March 29, 2014
Posted by: tubaart
from Columbia, MO
Turbotax makes paying taxes about as painless as it can get. I spent about 2 1/2 hours to do our 2013 taxes, both Federal and State. I feel comfortable that everything was covered, that all the right forms will be used, and that things will be processed quickly and efficiently. I've used TurboTax for many years, and it just keeps getting better. I'll definitely be using it again next year.
What's great about it: Great dialog-based way of entering all the information. Very efficient and complete.
What's not so great: It's taxes -- nobody likes that.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got through it again.
on March 29, 2014
Posted by: jimi357
from Longmont, Colorado
This year error check would shut down the program each time I checked and I had to back track the error and reload the program each time. I think the program was not performing as designed. Some of my answers to questions seemed to be disappearing too. Entering the details went well; the checking was an ordeal; I will use Turbo again next year and hope for a bug free experience.
What's great about it: Used T-Tax Home and Business for 6 years, Feels like a friend, Easy to follow. Do a little and come back.
What's not so great: Back button goes back too far. Sometimes going back erases answers to questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Filing experience
on March 29, 2014
Posted by: Flyboy7475
from Ferndale, Washington
All areas were extremely well laid out and help was always available. The recalculation of the return refund/owed dollars is a big plus because you are always aware of the impact of an area.
What's great about it: leads you through and supplies comprehensive help along the way
What's not so great: A little ambiguous on how to print return (must use preview printout function and find 'print')
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 29, 2014
Posted by: PaulNathan
from Dallas, Texas
Only product I would consider for my federal and state taxes
What's great about it: Easy to use
What's not so great: could use an easier interface to Actual Tax Regs (car amortization)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why I Keep Coming Back to Turbo Tax
on March 29, 2014
Posted by: brooklyntech
from Panama City Beach, FL
I can't think of any reason not to use Turbo Tax. That's why I keep coming back, year after year.
What's great about it: The step by step process is extremely easy to follow, even with a small business.
What's not so great: Entering self-employed medical insurance was somewhat confusing. My entries resulted in double deductions, which would
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com