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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Solid product
on October 9, 2014
Posted by: BarryH1
This is a very user friendly software which takes a lot of the pain out of preparing complex tax returns.
The one area where the software was not helpful is in the inputs for Form 1116 relating to partnerships. The inputs require an allocation of US vs. Foreign income as well as the basis of assets broken out between domestic and foreign assets. This information is typically not provided on the K-1's that I receive. Hope that next year there could be some improvements/simplifications in this area.
What's great about it: Ability to import data from external providers and prior year's return
What's not so great: Could use some upgrades in the Partnerships, particularly for foreign tax credits
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on October 9, 2014
Posted by: taxcustomer100
I have been using Turbo Tax for several years and have found it to be a lifesaver in time and effort. It is very helpful in guiding you through the usual income tax issues and questions.
What's great about it: Remembers all of the information you put in last year which helps guide you through completion of the current year.
What's not so great: When you go back, it is sometimes necessary to reanswer the questions because they are blank.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long Time Customer
on October 9, 2014
Posted by: Jes924
I like the feature of transferring the data from the previous year. I love the option of walking you through the tax return (for newbies) or letting you explore what you want (for experienced person).
I was a little confused about handling Futures contracts this year. It's an uncommon event, but it could have been explained a little better.
What's great about it: Getting easier to navigate each year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finally it's done!
on October 9, 2014
Posted by: WTStevenson
Just a bit more info on the calculations would help. You do provide what is asked for and eligible as a deduction but then the calculation comes out differently.
Example: Thefts I had to research on my own for why my loss from theft did not show up on my return. Answer: 10% of my adjusted gross income was larger than the loss. But I didn't know that until I went on Bing and printed out the corresponding Form which was then self explanatory.
Example: Thefts I had to research on my own for why my loss from theft did not show up on my return. Answer: 10% of my adjusted gross income was larger than the loss. But I didn't know that until I went on Bing and printed out the corresponding Form which was then self explanatory.
What's great about it: Great to use and have done so for over 15 years.
What's not so great: I sometimes don't understand the calculations after entering my amounts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax season
on October 8, 2014
Posted by: file123
Turbo Tax is very efficient and easy to use. The software downloaded without any issues. The feature to download you W-2 form was wonderful, great! Love the feature to track the charitable donations!
What's great about it: Easy to understand questions, great guidance along the way. Seamless filing of a tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Satsfied
on October 8, 2014
Posted by: JEMAHO13
Very satisfied with the results. All the errors from the first rejection were my own.
What's great about it: Guided tour
What's not so great: Understanding the language
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Getx Better Every Succeeding Year With More Detail
on October 8, 2014
Posted by: LMLWilson
I've been depending on TurboTax for several years to do both my personal taxes and simple trust & estate taxes. I used to pay an accountant firm a lot of money for relatively simple tax returns (not a large income and not a large trust).
What's great about it: Walk Through Instructions with Accompanying Explanations
What's not so great: None I can think of right now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good questions for gathering data
on October 8, 2014
Posted by: Morris54
The final saving of the tax return allows you to save not only the filing copy but either some or all of the worksheets used to complete the tax return. Great !!!!
What's great about it: Great questions and walkthrough plus flexible print options
What's not so great: Sometimes the questions seem redundant
Written by a customer while visiting turbotax.intuit.com