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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great service
on March 29, 2014
Posted by: Faustian
from Iowa
Overall, Very pleased and satisfied.
What's great about it: excellent customer relations
What's not so great: Only when I presented a case number from last year was staff able to find some key info pertaining to software purchase
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE
on March 29, 2014
Posted by: LBarnette
I have used TurboTax for as long as I can remember (and I am old). I have never had any errors on my returns and will continue using TurboTax as long as I can.
What's great about it: Easy to answer questions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time user
on March 29, 2014
Posted by: niebs22
from SLC, UT
This was my first time filling on my own. I own two small businesses (no employees) and even with slightly more complicated taxes Turbo Tax was a great way to go.
What's great about it: Step by step layout, quick, easy, user friendly
Pros: I had a baby, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax 2013
on March 29, 2014
Posted by: idespisetaxes
from NJ
Overall very satisfied. New Jersey Homestead Rebate instructions were wrong and would have led to taking an unwarranted deduction. Several areas where information is requested mid-way through a form instead of being requested before starting.
What's great about it: Electronic transfer of bank and broker data; year-to-year information retention
What's not so great: Errors; not everything transfers from Federal to State
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast and Easy
on March 29, 2014
Posted by: sandyman43
from Crofton, MD
This customer did not provide a text review.
What's great about it: Importing last yrs data made it easy to use the program. Easy to use in all aspects.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: onelucky
from houston, tx
best tax software on market; easier every newer version
What's great about it: Easy to use and understand
What's not so great: too easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Buggy
on March 29, 2014
Posted by: SatishK
from Seattle, WA
I am not confident if the turbo tax is doing the right thing. I finished entering all the numbers; then I was correcting some minor errors and the amount of tax due varies wildly by thousands as - scary
ESPP calculation was different before and after I downloaded some updates - ESPP tool was changed this tax year and is also buggy
What's great about it: step by step guidance, error check, instant tax calculation at the top
What's not so great: buggy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Professionally Prepred Giving Peace of Mind
on March 29, 2014
Posted by: Mycg
from Richmond, VA
The Home & Business program is outstanding:
1) Imports information from previous year's return
2) Verifies information carried over and allows you to select previous year's items applicable to the current year.
3) Shows refund or balance due as you go along
4) Asks questions to determine forms needed to complete the return
5) Behind the scenes items such as the TAX HISTORY REPORT showing up to five years
6) I found the program easy to use and very INTUITive
1) Imports information from previous year's return
2) Verifies information carried over and allows you to select previous year's items applicable to the current year.
3) Shows refund or balance due as you go along
4) Asks questions to determine forms needed to complete the return
5) Behind the scenes items such as the TAX HISTORY REPORT showing up to five years
6) I found the program easy to use and very INTUITive
What's great about it: Asked questions to determine only the forms needed
What's not so great: Completes everything too quickly - I had a HONEY DO LIST afterwards
Written by a customer while visiting turbotax.intuit.com