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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Same as always
on March 29, 2014
Posted by: behitch
from Sugar Land, TX
I have been using this program since it was MacInTax. It was better then. I will be filing my return in the next week, but there will continue to be software updates for several more months. You should have EVERYTHING up to date by March 1 at the latest.
What's great about it: Remembers last year's carryovers
What's not so great: Cumbersome & never up to date
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees
on March 29, 2014
Posted by: Barbie27
from Sterling, VA
Ridiculous charges for filing. this will be the last time
What's great about it: Systematic guide through forms.
What's not so great: Ridiculous charges for filing. this will be the last time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped me through some difficult tax situations.
on March 29, 2014
Posted by: Erbjl
from Roanoke, VA
I spent quite a few hours trying to figure all the ins and outs of my tax situation this year which included buying and selling a house, an inheritance, restructuring my IRAs and 401Ks and paying extra taxes on the Minimum Required Distributions for the first time (I turned 70 1/2 this year). We also have a small home business.and a lot of charitable contributions. A particular vexing and unexpected tax situation when I agreed to rent out my tlime-share condo vacation week on my own and the Condo management sent me a 1099-misc. form saying they reported a taxable gain to the IRS. I was totally unprepared for that., but Turbo Tax helped me find some deductions to eliminate the taxes due on that transaction. I am convinced I would have had to read through dozens of pages of tax manuals to figure out how to handle that. It automatically filled out several pages of extra forms which I needed and did not know anything about. While I could have hired a tax consultant, I am sure that would have cost me several hundred dollars (given all the extra forms I had to fill out) to account for a transaction that actually lost me money.
I am impressed with the thoroughness of the program. My only criticism is that I made several small mistakes on my first attempt, and had some problem trying to get the program to make the necessary corrections appear correctly on the final documents.
I am impressed with the thoroughness of the program. My only criticism is that I made several small mistakes on my first attempt, and had some problem trying to get the program to make the necessary corrections appear correctly on the final documents.
What's great about it: TurboTax got me through some rather complicated tax situations. Questions were appropriate and thorough.
What's not so great: Some trouble finding where to correct several errors in my entries.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Life Saver
on March 29, 2014
Posted by: TheSeaMan
from Carson City, Nevada
Take a look at the printed out forms. Honestly ask yourself if you could fill out all of those forms in using the IRS instructions alone. I've got something like 19 forms and attachments for the return. Hey, I enjoy a good puzzle as much as the next guy; however, when doing taxes I don't feel like reliving story problems from 10th grade algebra.
Turbo Tax is downright magical in taking answers to the questions I give it and translating it into all those figures that appear on the final forms that are sent off to the IRS. I can't imagine filing taxes without Turbo Tax by my side.
What's great about it: Love the Easy Guide. It's the only way to go.
What's not so great: I wish the It's Deductible was part of the Program Disc Still!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: huntter
I have use turbo tax for many years. I find it works very good. it makes filing easy.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on March 29, 2014
Posted by: Faustian
from Iowa
Overall, Very pleased and satisfied.
What's great about it: excellent customer relations
What's not so great: Only when I presented a case number from last year was staff able to find some key info pertaining to software purchase
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE
on March 29, 2014
Posted by: LBarnette
I have used TurboTax for as long as I can remember (and I am old). I have never had any errors on my returns and will continue using TurboTax as long as I can.
What's great about it: Easy to answer questions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time user
on March 29, 2014
Posted by: niebs22
from SLC, UT
This was my first time filling on my own. I own two small businesses (no employees) and even with slightly more complicated taxes Turbo Tax was a great way to go.
What's great about it: Step by step layout, quick, easy, user friendly
Pros: I had a baby, I moved
Written by a customer while visiting turbotax.intuit.com