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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
2013 Tax Returns
on March 29, 2014
Posted by: Muddy2
from Thousand Oaks, CA
Fix the problem with transmission. If I hadn't read on the community blog to take out the CD from my Mac, restart, do the updates & then transmit, I would have still been there.
What's great about it: The body of the program was excellent as it has always been. I have used Turbo Tax for at least the last 10 years.
What's not so great: E-filing was not good this year. Saved only by comments on the community blog.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quite easy condering
on March 29, 2014
Posted by: DGerdes
from Fort Collins, CO
I wish there was a little more assistance, especially in the state returns, allocating between states and what income and deductions are supposed to be applied where? I always feel like Im guessing.
What's great about it: What question asking process
What's not so great: Need more detail in help area
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on March 29, 2014
Posted by: jlbergie
from Pueblo, CO
I was hesitant about using Turbo Tax and now that I finished and filed my return I am happy I did. Turbo Tax is much easier than I expected!
What's great about it: links to IRS publications
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax 2013
on March 29, 2014
Posted by: majamaigi
from Aurora, COlorado
It is ok, but I needed answers to several situations but there is no person to write or speak that would explain an answer.
What's great about it: Good guidance
What's not so great: If I have a question there is nobody to talk to...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Home & Business
on March 29, 2014
Posted by: BoulderMilan
from Boulder, CO
I have been using TurboTax for many years and have been happy with its performance.
What's great about it: consistently good and reliable
What's not so great: none that I can see
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful, trusted product; We've used for years!
on March 29, 2014
Posted by: FReedOne
from Hannacroix, NY
We are somewhat old fashioned and used to doing our taxes (the long forms) with pencil and paper, gaining a full understanding of what information was needed in various sections and on various lines and how the information provided was being computed to result in our final taxes owed (resulting in either additional payment needed or a refund being returned). We started using TurboTax approximately five years ago; and, in time, have grown to trust the product. At times, it is still a bit uncomfortable merely answering the questions, trusting that behind the scenes the program is inserting the correct information into the correct places and computing correctly. A MAJOR advantage is that once you use TurboTax, personalized information can be transferred into subsequent years from the previous tax year TurboTax files and a comparison of the two years is provided. We also appreciate, and purchase, the TurboTax Audit Defense.
What's great about it: Makes filing a breeze ~
What's not so great: Answering questions doesn't always allow for full understanding of behind the scenes computations.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year done
on March 29, 2014
Posted by: Ralph333
from Fort Worth, Texas
I've been using TurboTax for over 13 years and see the massive amounts of improvements made each year. I've recently started using using Home and Business and love the improvements. Unfortunately I will have to take a break for the next few years because of changes in life experiences that will require a professional there to explain every step. Once I adjust my level of understanding, I will come right back to TurboTax
What's great about it: Expter explaination and demonstration
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: AlexanderL
from Hawaii
Doesn't sort payees alphabetically for 1099-MISC. Whether by first or last name, Turbo Tax would be a lot easier to use if it could sort payees alphabetically.
The reason being that majority of accounting reports would list payees or employees alphabetically by last name.
Currently Turbo Tax lists payees in the order they are entered from year to year. So over the years the payees on Turbo Tax will be listed in no particular order. This makes it more time consuming when you enter the amounts paid to recurring payees because you have to search for them on Turbo Tax, especially when you have over 20 payees.
If Turbo Tax could sort the payees alphabetically each year when it transfers the prior year's data, that would be great!
The reason being that majority of accounting reports would list payees or employees alphabetically by last name.
Currently Turbo Tax lists payees in the order they are entered from year to year. So over the years the payees on Turbo Tax will be listed in no particular order. This makes it more time consuming when you enter the amounts paid to recurring payees because you have to search for them on Turbo Tax, especially when you have over 20 payees.
If Turbo Tax could sort the payees alphabetically each year when it transfers the prior year's data, that would be great!
What's not so great: Doesn't sort payees alphabetically for 1099-MISC.
Written by a customer while visiting turbotax.intuit.com