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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Taking care of business
on March 29, 2014
Posted by: ssienk
I've been using TurboTax home and business for several years. I found it easy to use from the start. It actually helped me learn more about the whole tax medium. Toggling back and forth between forms and easy step is a breeze. I found it to be a very stable software to use with my mac. I am not a tax specialist, so once in a while I have to ponder things a little longer when going in depth into a subject, it would be helpful to have more explanation line by line in error check. Just part of the learning curve for our super-complex tax codes.
What's great about it: Easy to use, easy to follow
What's not so great: Could use more instruction/explanation in certain areas of error check
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not so friendly
on March 29, 2014
Posted by: SelfEmployeduo
Wow, not so enjoyable this year. Program wanted to bring forward last year's Section 179 deductions (only valid last year). The Montana non-resident return didn't want to give filing status options, and when manually changed, did not allocate deductions accordingly. Program didn't listen as to which spouse had the MT income,and didn't offer a filing status as to states. Found it anyway. Allocated "married filing separately" deductions totally wrong. (All to one person) If I didn't already know what I was doing, and have last years' returns to review, I'd have been lost. THEN... when I went to file.... Wouldn't let me till I had paid and then let me know I could paper file or I had to enter every single one of the hundred 1099's, as the program wouldn't allow "All 1099's combined." Really???? And I had to enter my personal mileage info in the business section although I keep complete records of the business mileage, but no records of my personal life driving. Kinda hated the experience this year. Either had to make stuff up or find unnecessary detail. I feel like I got a gremlin infected copy... makes me dread next year.
What's great about it: Great as to the easy stuff
What's not so great: Self employment area not friendly this year. Montana non-resident tax return especially not guided well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Walk in the Park
on March 29, 2014
Posted by: AngelsDad
I have now used Turbo Tax for six or seven years and have never had a problem with my taxes. The format of simply answering questions makes the effort of getting the data into the system so very easy.
What's great about it: Easy to enter data, carried data from last years returns, logical progression of questions.
What's not so great: Can't think of any. Maybe the cost should be lower?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unreliable
on March 29, 2014
Posted by: tomyaron
Preparing the taxes was a decent experience; however, it was not as intuitive as in years past. Revisiting some sections caused loss of data and it had to be re-entered. Also, I had a second disbursement added and the program originally accepted it, but on final review the second account was lost and no money went into the account. This is unacceptable.
What's great about it: Quick and accurate
What's not so great: Hard to navigate, did not accept my second bank account
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for a CPA
on March 29, 2014
Posted by: Msalem
I am accustomed to ProSystems (Professional Tax Program), therefore while using Turbo Tax I wasn't able to quickly enter information into the form of my choice. Instead I was required to answer the Turbo Tax questions, which wasn't necessary for me. Otherwise it was a very easy program to use and I was very happy with it.
What's great about it: Easy to Use
What's not so great: Not Many
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to do taxes
on March 29, 2014
Posted by: bdkrcrstk
Mostly easy to install and start doing taxes without a lot of work. Just getting my own stuff in order was the hard part. Inputting the information was easy. Thanks Turbo Tax
What's great about it: User Friendly
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time User
on March 29, 2014
Posted by: jimjr2014
Filing taxed this year was painless compared to previous years where I did them manually. I took me about eight hours less time overall... well worth the price of the software. I'll be using TurboTax next year!
JimJr
What's great about it: Very easy to use!
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done in record time!
on March 29, 2014
Posted by: TeresaInTampa
GREAT program. Accurate and easy to use. There seem to be unique Mac issues. Even though I had downloaded all updates, it would not validate when I tried to e-file. tried several times then put my issue into help and immediately found solution. I love Turbo Tax and recommend it all the time!
What's great about it: Accurate and easy to use.
What's not so great: Mac issues when I tried to file. Logged off, back on and return validated and e-filed.
Written by a customer while visiting turbotax.intuit.com