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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Very Helpful
on April 7, 2014
Posted by: kgreenie
The people I talked to on the telephone when I had problems with complex issues (with K-1s) were professional, helpful, tenacious and either gave me definite answers, or they researched it, found definite answers and called me back. I was very impressed. On the other hand, when I typed in a fairly basic question ("Turbo Tax gave me a "standard deduction" of 13,400 for married filing jointly, but on the actual tax form, it says the SD is 12,200 -- why") I didn't come close to getting an answer. On the whole, Ithough, am very impressed with Turbo Tax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 7, 2014
Posted by: augrad61
Rebecca in Arkansas was wonderful in helping us. She needs a raise after working with us old folks.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax review
on April 7, 2014
Posted by: Murray66
I much prefer the CD version. The on line version does not have forms mode. I find this very helpful as the tax return is built.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EasyPeasy!
on April 7, 2014
Posted by: BillinSanDiego
This is a very easy product to understand and to use. I have used it for years and it just keeps getting better!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy does it
on April 7, 2014
Posted by: larrytwr
I have used Turbo Tax for over ten years and it keeps getting better each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on April 7, 2014
Posted by: Henry1860
We love this product. It works and saves tax prep money on the small business returns.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Form View Essential
on April 7, 2014
Posted by: JDan222
I buy the locally running, CD version of TurboTax only because the online version does not have Form View. I need/like to click in to the forms when I'm checking over and tweaking my return. The walkthrough interview style for getting started is just fine but when it comes time to go back, check on things, tweak or add various items that style becomes incredibly tedious. Clicking though the same questions over and over again to get to the right spot. Form View helps with this because you can find the location in the form and simply change a number. But, actually, even this is not perfect--one is never entirely sure that the override isn't messing something else up. The real point here is that I think most people do their taxes in two or three passes and it's those second and third passes that deserve a little more attention as to how they flow. Intuit has the first pass down very nicely, but I think there could be some improvements for those successive passes where one may want to go back to a specific point over and over to run what-if scenarios.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Few difficulties encountered
on April 7, 2014
Posted by: tomber
On the whole is very good, but step by step is cumbersome, thus use forms. It is difficult to understand business deduction for home for the first time.
Written by a customer while visiting turbotax.intuit.com