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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
on March 30, 2014
Posted by: lkgurb
from Illinois
Used to be guided through a series of very specific questions with more examples provided--really helped me identify deductions I had overlooked in the past. I had to go out of the site multiple times to get more information and know of at least a few items I was never sure where to list, so I missed those deductions.
What's great about it: Easy step by step method
What's not so great: I don't find it as helpful as it used to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 30, 2014
Posted by: packrattag
from Beavercreek,OH
I have used the home and business version for 10 years. The product is easy to use and understand. My only fault with it is that it could go more into detail as to what is deductible in relation to your job or business expenses. If you don't tell it what to deduct it will not ask.
What's great about it: easy to use for first time users
What's not so great: could use a link for free efile for state returns!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 30, 2014
Posted by: Marvin3
from Culpeper, Virginia
Turbo Tax was great again this year. I plan to use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Non-resident state return filing issues
on March 30, 2014
Posted by: shoramDE1
from Newark, DE
Federal return was easy to complete and file.
Non-resident state returns are difficult to complete and file because the interest and capital gins are not easy to exclude.
There should be a simple question that allows a tax preparer to do just that.
What's great about it: Federal Return was very easy to file as usual.
What's not so great: See below
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Poor showing on foreign tax credits
on March 30, 2014
Posted by: BigAl33
from New Jersey
The software recommended using foreign tax credits instead of deducations. This meant form 1116 would have to be filed. I filled out the complete foreign tax information in the software as directed. When I went to have the taxes reviewed, the software kept finding 2 errors on form 1116. It was not possible to correct these errors because there were no directions as to what was required. I even printed out form 1116 with instructions and still couldn't figure it out. So I did not take the redit but instead took the deduction (actually I've had to do this 2 years in a row). My foreign taxes are not complicated - it's just from a mutual fund that has a few foreign holdings. But Turbo tax doesn,t know how to handle the tax credit properly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellence
on March 30, 2014
Posted by: thack
from Westminster, SC
The professional program, updates, guidance, checking the return along the way and ease of entering all of the information from my home makes filing my tax return a breeze and helps me get on with enjoying life! Thanks Turbo Tax
What's great about it: Ease of guiding through return
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mac version issue
on March 30, 2014
Posted by: Billttaxuser
from Silver Spring, MD
When beginning a new return, this year's Mac version presented no obvious button to click on in order to transfer last year's TurboTax information into this year's return. I had to force it by attempting to open my 2012 return with the 2013 software. Then I was presented with the transfer button. The on-line help files were not useful, except to explain the difference between "import" and "transfer". I had to struggle for a half hour to figure this out.
What's great about it: Otherwise functioned normally
What's not so great: Had to struggle to "transfer" last year's info into my new return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax return, easy as 1-2-3
on March 30, 2014
Posted by: OnEaglesWings
from Wisconsin
Easy to navigate, step by step process to help fill out needed information. When I had a question, it was right there at my fingertips. Fast, friendly service. Lots of references as well to assist with filling out the forms. I'll be back next year.
What's great about it: Easy to navigate, lots of help right at my fingertips, questions answered immediately
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com