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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Not User Friendly
on March 29, 2014
Posted by: Beaker63
from Gresham, Oregon
Some areas that should have been entered from previous entries were not entered. I tried to print a copy to preview before I e-filed and the program would not let me do this easily. I thought I had already e=filed and got back into program and found out that the e=file had not been completed. Other years were extremely user friendly and easy, but this year seemed difficult at best.
What's great about it: Entered previous and personal data from year before
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013_Turbo_Review
on March 29, 2014
Posted by: GandalfTheGray
from Silicon Valley, California
Comment:
1) add a feature to create your own link to your local institution.
2) provide an e-mail notice to your posted question with an answer an a link to review on line.
1) add a feature to create your own link to your local institution.
2) provide an e-mail notice to your posted question with an answer an a link to review on line.
What's great about it: Much improved smoothness / navigation
What's not so great: Does not list imports from small local institutions. Never got an answer from my posted question. Must have gotten lost
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
refund
on March 29, 2014
Posted by: savanyu2
from Warren, Ohio
I like the detail questions, it makes it very easy to fill out all the information you need to complete the forms.
Thanks for a great job!
Thanks for a great job!
What's great about it: was ver easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked My Return
on March 30, 2014
Posted by: facelady
from North Carolina
Very thoroughly access my deductions. Made very sure I received all my benefits. Refund compares to what I was receiving from a professional tax preparer at about 1/3 of the cost.
What's great about it: Up-to-date
What's not so great: Lots of questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast & Easy.. now waiting for my refund!
on March 30, 2014
Posted by: miletc
from Mobile, AL
I love turbo tax. I have been using it for years, and I have not had any problems!
What's great about it: Easy step by step guide, and fast
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 30, 2014
Posted by: lkgurb
from Illinois
Used to be guided through a series of very specific questions with more examples provided--really helped me identify deductions I had overlooked in the past. I had to go out of the site multiple times to get more information and know of at least a few items I was never sure where to list, so I missed those deductions.
What's great about it: Easy step by step method
What's not so great: I don't find it as helpful as it used to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 30, 2014
Posted by: packrattag
from Beavercreek,OH
I have used the home and business version for 10 years. The product is easy to use and understand. My only fault with it is that it could go more into detail as to what is deductible in relation to your job or business expenses. If you don't tell it what to deduct it will not ask.
What's great about it: easy to use for first time users
What's not so great: could use a link for free efile for state returns!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 30, 2014
Posted by: Marvin3
from Culpeper, Virginia
Turbo Tax was great again this year. I plan to use it again.
Written by a customer while visiting turbotax.intuit.com