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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Warm and Fuzzy
on March 30, 2014
Posted by: Toofer
from Virginia Beach, Va
Have been using Turbo Tax since 2008. Have always been impressed with the thoroughness of the program, Had some trouble with the import feature for 2012 information that can be used on 2013 return.
What's great about it: Liked the positive feedback on finishing a section.
What's not so great: Not easy to understand some categories.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great product
on March 30, 2014
Posted by: jchedge1
from Long Beach, CA
overall - this is a great service and I'll continue to use for both Federal and State returns
What's great about it: sequential
What's not so great: long
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product! Made my tax return easy to do.
on March 30, 2014
Posted by: RonInSicily
from Sicily
Overall, a very helpful and comprehensive software program. It seems like it could handle most anything the small business owner and simple investor could need.
What's great about it: Very comprehensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
cashin checks
on March 30, 2014
Posted by: shackboz
from new hope pa 18938
really move it, have used for 10 years...gets better and better every year used the home and business was great!@!
What's great about it: so fast and so easy to use...plus it really leads to help save money in future years and get the most back possible!@!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I may owe but I feel confident in my return
on March 30, 2014
Posted by: TeamZ
from Coral Springs
I'm a CPA but not a tax expert by any means. I've been using Turbo tax for 15 years and have never had a problem!
Ease of use and ability to research areas is excellent.
Just wish looking back to my history could be done within current year software.
Ease of use and ability to research areas is excellent.
Just wish looking back to my history could be done within current year software.
What's great about it: ease of use, guidance excellent
What's not so great: looking back to prior years difficult
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Average Turbo Tax Performance
on March 30, 2014
Posted by: GaryKingUSA
from Stockton, CA
I've been using Turbo Tax for a number of years. As an experienced user, I always choose the "explore on my own" option. In many categories, you have to click through several question screens before numbers can be entered. The first time data is entered for a category, this is fine. However, if you are fine tuning your returns (for example, you found a forgotten receipt), you have to click through all the screens again to get back to the dollar screens.
I think Turbo Tax should be able to remember and summarize your entry information and only ask you if you want to change the information.
What's great about it: Consistency
What's not so great: Too Many Questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 30, 2014
Posted by: Sharples
I only use turbo tax.
What's great about it: Very easy to use
What's not so great: Should be easier to search a subject and find it in the return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Somewhat disappointed
on March 30, 2014
Posted by: wcres
from Vineland, NJ
This has been the most frustrating filing experience I have ever had with Turbo Tax. I had to return to previous year data even though the info should have been known by Turbo Tax. I have used it exclusively for years. It questioned my dependents, even though I provided over half of the support for them. In the end, I could not e file either return, due to technicalities, but Turbo Tax just stopped cooperating rather than offering solutions.
Other items- Turbo tax said it was restarting after an update, but it had to be manually restarted.
Please remove the OK, it's taking longer than a minute. It is rather silly to see it again and again.
I go through the process several times. Each time I would go through, I would find items unchecked.
I have always been a big fan of this product, but I am having second thoughts about using it in the future. The additional fees for state filing and using other services, I feel, are becoming excessive.
Other items- Turbo tax said it was restarting after an update, but it had to be manually restarted.
Please remove the OK, it's taking longer than a minute. It is rather silly to see it again and again.
I go through the process several times. Each time I would go through, I would find items unchecked.
I have always been a big fan of this product, but I am having second thoughts about using it in the future. The additional fees for state filing and using other services, I feel, are becoming excessive.
What's great about it: easy to enter data
What's not so great: Required me to check last year's forms for data that should be known
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com