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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Non-resident state return filing issues
on March 30, 2014
Posted by: shoramDE1
from Newark, DE
Federal return was easy to complete and file.
Non-resident state returns are difficult to complete and file because the interest and capital gins are not easy to exclude.
There should be a simple question that allows a tax preparer to do just that.
What's great about it: Federal Return was very easy to file as usual.
What's not so great: See below
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Poor showing on foreign tax credits
on March 30, 2014
Posted by: BigAl33
from New Jersey
The software recommended using foreign tax credits instead of deducations. This meant form 1116 would have to be filed. I filled out the complete foreign tax information in the software as directed. When I went to have the taxes reviewed, the software kept finding 2 errors on form 1116. It was not possible to correct these errors because there were no directions as to what was required. I even printed out form 1116 with instructions and still couldn't figure it out. So I did not take the redit but instead took the deduction (actually I've had to do this 2 years in a row). My foreign taxes are not complicated - it's just from a mutual fund that has a few foreign holdings. But Turbo tax doesn,t know how to handle the tax credit properly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellence
on March 30, 2014
Posted by: thack
from Westminster, SC
The professional program, updates, guidance, checking the return along the way and ease of entering all of the information from my home makes filing my tax return a breeze and helps me get on with enjoying life! Thanks Turbo Tax
What's great about it: Ease of guiding through return
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mac version issue
on March 30, 2014
Posted by: Billttaxuser
from Silver Spring, MD
When beginning a new return, this year's Mac version presented no obvious button to click on in order to transfer last year's TurboTax information into this year's return. I had to force it by attempting to open my 2012 return with the 2013 software. Then I was presented with the transfer button. The on-line help files were not useful, except to explain the difference between "import" and "transfer". I had to struggle for a half hour to figure this out.
What's great about it: Otherwise functioned normally
What's not so great: Had to struggle to "transfer" last year's info into my new return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax return, easy as 1-2-3
on March 30, 2014
Posted by: OnEaglesWings
from Wisconsin
Easy to navigate, step by step process to help fill out needed information. When I had a question, it was right there at my fingertips. Fast, friendly service. Lots of references as well to assist with filling out the forms. I'll be back next year.
What's great about it: Easy to navigate, lots of help right at my fingertips, questions answered immediately
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Warm and Fuzzy
on March 30, 2014
Posted by: Toofer
from Virginia Beach, Va
Have been using Turbo Tax since 2008. Have always been impressed with the thoroughness of the program, Had some trouble with the import feature for 2012 information that can be used on 2013 return.
What's great about it: Liked the positive feedback on finishing a section.
What's not so great: Not easy to understand some categories.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great product
on March 30, 2014
Posted by: jchedge1
from Long Beach, CA
overall - this is a great service and I'll continue to use for both Federal and State returns
What's great about it: sequential
What's not so great: long
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product! Made my tax return easy to do.
on March 30, 2014
Posted by: RonInSicily
from Sicily
Overall, a very helpful and comprehensive software program. It seems like it could handle most anything the small business owner and simple investor could need.
What's great about it: Very comprehensive
Written by a customer while visiting turbotax.intuit.com