 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
cashin checks
on March 30, 2014
Posted by: shackboz
from new hope pa 18938
really move it, have used for 10 years...gets better and better every year used the home and business was great!@!
What's great about it: so fast and so easy to use...plus it really leads to help save money in future years and get the most back possible!@!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I may owe but I feel confident in my return
on March 30, 2014
Posted by: TeamZ
from Coral Springs
I'm a CPA but not a tax expert by any means. I've been using Turbo tax for 15 years and have never had a problem!
Ease of use and ability to research areas is excellent.
Just wish looking back to my history could be done within current year software.
Ease of use and ability to research areas is excellent.
Just wish looking back to my history could be done within current year software.
What's great about it: ease of use, guidance excellent
What's not so great: looking back to prior years difficult
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Average Turbo Tax Performance
on March 30, 2014
Posted by: GaryKingUSA
from Stockton, CA
I've been using Turbo Tax for a number of years. As an experienced user, I always choose the "explore on my own" option. In many categories, you have to click through several question screens before numbers can be entered. The first time data is entered for a category, this is fine. However, if you are fine tuning your returns (for example, you found a forgotten receipt), you have to click through all the screens again to get back to the dollar screens.
I think Turbo Tax should be able to remember and summarize your entry information and only ask you if you want to change the information.
What's great about it: Consistency
What's not so great: Too Many Questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 30, 2014
Posted by: Sharples
I only use turbo tax.
What's great about it: Very easy to use
What's not so great: Should be easier to search a subject and find it in the return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Somewhat disappointed
on March 30, 2014
Posted by: wcres
from Vineland, NJ
This has been the most frustrating filing experience I have ever had with Turbo Tax. I had to return to previous year data even though the info should have been known by Turbo Tax. I have used it exclusively for years. It questioned my dependents, even though I provided over half of the support for them. In the end, I could not e file either return, due to technicalities, but Turbo Tax just stopped cooperating rather than offering solutions.
Other items- Turbo tax said it was restarting after an update, but it had to be manually restarted.
Please remove the OK, it's taking longer than a minute. It is rather silly to see it again and again.
I go through the process several times. Each time I would go through, I would find items unchecked.
I have always been a big fan of this product, but I am having second thoughts about using it in the future. The additional fees for state filing and using other services, I feel, are becoming excessive.
Other items- Turbo tax said it was restarting after an update, but it had to be manually restarted.
Please remove the OK, it's taking longer than a minute. It is rather silly to see it again and again.
I go through the process several times. Each time I would go through, I would find items unchecked.
I have always been a big fan of this product, but I am having second thoughts about using it in the future. The additional fees for state filing and using other services, I feel, are becoming excessive.
What's great about it: easy to enter data
What's not so great: Required me to check last year's forms for data that should be known
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 30, 2014
Posted by: mollyofboston
from Gilbert, AZ
It seems to "talk down" to the user, although I have used it for years and I feel it's the best on the market for the home user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Daily per diem rates
on March 30, 2014
Posted by: Ringmaker101
from Pittsfield, NH
There is a daily IRS approved per diem rate for which you do not need actual receipts. This would apply when there is no room expense, but one did have a valid overnight stay Pub 1542 has these rates, but I did not feel that you did justice to this section for my purposes. I had no overnight lodging cost, but did have 19 qualifying per diem quarters.
What's great about it: none
What's not so great: The meals and travel expenses on schedule C
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax ok
on March 30, 2014
Posted by: kathyrock
from Langhorne, Pa
Hard to use for HSA contributions, K1 forms for NJ and PA., and in general K1 are difficult. For routine filing nothing unusual works pretty well.
Extra state way too expensive.
I went through the review- Turbo Tax said everything was ok except I had to print my PA return because of a schedule K. No problem. When I was finished efiling my federal return and went to save and print I received a message that stated there were errors did I want to save/print anyway?!!! A day late and a dime short to let me know there was errors again- Federal return was already efiled! If the error was only the printing issue-no big deal but how does one know that now??? Very frustrating!!
Extra state way too expensive.
I went through the review- Turbo Tax said everything was ok except I had to print my PA return because of a schedule K. No problem. When I was finished efiling my federal return and went to save and print I received a message that stated there were errors did I want to save/print anyway?!!! A day late and a dime short to let me know there was errors again- Federal return was already efiled! If the error was only the printing issue-no big deal but how does one know that now??? Very frustrating!!
What's great about it: easy to follow for normal items on Federal/State Income Tax
What's not so great: extremely frustrating/difficult for non routine items on Federal/State income tax
Written by a customer while visiting turbotax.intuit.com