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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Finally Done
on March 30, 2014
Posted by: Bobtpe
from Garden City, NY
Form 8949 was used to report capital gains on several mutual funds. I downloaded info from my broker, which included mutual funds with broker calculated basis and no basis, which transferred onto a single 8949. Reported basis and non reported basis have to be submitted on separate 8949 forms. There was no easy way to delete info on the initial 8949, and add it to another 8949 (the program would not recognize my request for a second copy of the 8949). Had to eliminate the first 8949 and do all the input separately, wasting about 2 hours of time.
What's great about it: Most input is straightforward
What's not so great: Reporting capital gains was confusing and time consuming
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Over 10 years of excellent service.
on March 30, 2014
Posted by: Softback
from Baton Rouge, Louisiana
Do not have to be an accountant to use. Would recommend to friends.
What's great about it: The ability to mak changes easy
What's not so great: Sometimes questions are confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Automatic Software for next year.
on March 30, 2014
Posted by: ReneDom
from Vancouver, WA
How do I determine if I am signed up as I thought I signed up last year for each year?
What's great about it: It is good to receive this each year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product - makes filing so much easier
on March 30, 2014
Posted by: wh1tby
from Austin, TX
I have used this product for many years and found it to be intuitive and easy to use for my taxes and home business. My only criticism is that if an error is found, no help is provided and you need to root out where the problem is and why.
The lack of a decent Quicken for Mac means that we cannot import our business account data since we have to use a competitive product (the Mac version is nothing like as comprehensive as the PC version). Once Intuit produce a Qucken for the Mac we can use, we will be happy. Meanwhile TurboTax remains THE product to use for your taxes.
What's great about it: Easy to use. Leads you through a complex process in a simple manner. Well documented.
What's not so great: Errors found in return can be reported in an confusing manner. Does not lead you through the correction process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Program
on March 30, 2014
Posted by: fthomason
from Lonoke, arkansas
Love this program. It lets me do my taxes at my own pace. Dont have to rush and do it all at once. Finds deductions I didnt know I could get. Great peace of mind......
What's great about it: Lets me do my taxes at my own pace
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on March 30, 2014
Posted by: BAnder59
from Idaho
great product, saves alot of money in the long run from hiring an accountant
What's great about it: I have used Turbo Tax for about 10 years great product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets Better Every Year
on March 30, 2014
Posted by: JonathanG
from Seattle, WA
This went very well. I really love this tool. I will just focus on minor areas for improvement.
One bug cost me some time -- on my display then entering stock acquisition dates and costs some lines overprinted and I thought it was asking for sales date rather than acquisition date as a result, and I had to reenter them all.
The invitation to download from brokerages seemed more subtle this year and I had to go back to look for it.
I was surprised that you had me check for updates to software when I was essentially done rather than up front.
I loved having last year's charities as default options. I wish you also defaulted or mentioned last year's amount for each as I do it through a company program and it doesn't change much, would have saved me a lot of time as I have a lot.
I wish you could convince all of your partner brokerages to include a "download cost basis when you have it" feature or option. One of mine did, and it was wonderful not to have to type it in for each stock.
The AMT workflow wording was a bit confusing but I got through it.
Despite all these minor points, great product folks.
What's great about it: Remembered and queried charities from last year. Few bugs, easy to skip back to locations.
What's not so great: Always room for minor improvements (below) but really good experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still needs improvement
on March 30, 2014
Posted by: TodAAMI
from Ann Arbor, MI
Backwards compatibility is tough. The software should value its legacy customers highly. Each year, Intuit wants customers to pay an upgrade charge for the new release to cover their R&D charges. The covenant is, we won't screw up your new data based upon our erroneous assumptions and workarounds of the past. This year, I started from scratch, because the integration from Quicken 2014 and TurboTax 2014 is SO POOR that it made no sense to propagate old and inaccurate information into a new return.
What's great about it: If one starts from scratch, one can trap errors or misinterpretations from Quicken 2014 import or previous returns.
What's not so great: Often enters information from Quicken or previous TurboTax releases that is inaccurate due to transcription errors.
Written by a customer while visiting turbotax.intuit.com