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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
whew another year done
on March 30, 2014
Posted by: TMJJ
from Lecanto, FL
Turbo Tax is absolutely the BEST tax software that you can use. It is easy, detailed, accurate and helpful. I'd be lost without it !
What's great about it: fast, accurate
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mac TT for Home & business riddled with glitches
on March 30, 2014
Posted by: wyre
from DC
It took me six attempts to "update" the final version of the Mac Turbo Tax for home and business before I was able to file this year. It only took one attempt to take my money to efile, and then the program proceeded to tell me to file a paper return, since i hadn't updated. Even though I had. Six times. Similarly, I spotted several glaring errors in the interview - some 1099 data ended up not showing up as a 'business' income, some additional income totals didn't transfer to the correct summary page, and there was a troubling disregard /misinterpretation of a regulation regarding asset usage that I had to override manually in order to be sure the info submitted on my return was correct. Quite dissatisfied with TT for Home and Business /Mac this year. I've used it for many years, and I suppose I've gotten lazy about transferring info from prior years, but I may need to shop around next time. It felt 'unreliable' and I still have some doubts, but my submission finally went through. I'm glad I didn't file earlier, as there were tons of mistakes (some not yet fixed, apparently).
What's great about it: conveniently imports past returns
What's not so great: numerous errors, late updates, very little tech support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Simple to Navigate
on March 30, 2014
Posted by: TMcGlo
from Baytown, TX
Turbo Tax was very user friendly in preparing my taxes. Navigation was simple and well thought out.
Thanks
What's great about it: Easy flow, simple descriptions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great with Federal; not so sure about State
on March 30, 2014
Posted by: abug1
from Clarksburg, WV
While it turned out that I received a larger refund than I expected for federal, I was confused in the section on the sale of my home and purchase of home in new state. I am hoping that I got it right.
I felt that I should have received most all of my state tax returned since I only lived here for 4 months but we ended up owing money which I still don't understand.
What's great about it: It was easy to get through
What's not so great: I was worried that I didn't understand what was being asked.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finally Done
on March 30, 2014
Posted by: Bobtpe
from Garden City, NY
Form 8949 was used to report capital gains on several mutual funds. I downloaded info from my broker, which included mutual funds with broker calculated basis and no basis, which transferred onto a single 8949. Reported basis and non reported basis have to be submitted on separate 8949 forms. There was no easy way to delete info on the initial 8949, and add it to another 8949 (the program would not recognize my request for a second copy of the 8949). Had to eliminate the first 8949 and do all the input separately, wasting about 2 hours of time.
What's great about it: Most input is straightforward
What's not so great: Reporting capital gains was confusing and time consuming
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Over 10 years of excellent service.
on March 30, 2014
Posted by: Softback
from Baton Rouge, Louisiana
Do not have to be an accountant to use. Would recommend to friends.
What's great about it: The ability to mak changes easy
What's not so great: Sometimes questions are confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Automatic Software for next year.
on March 30, 2014
Posted by: ReneDom
from Vancouver, WA
How do I determine if I am signed up as I thought I signed up last year for each year?
What's great about it: It is good to receive this each year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product - makes filing so much easier
on March 30, 2014
Posted by: wh1tby
from Austin, TX
I have used this product for many years and found it to be intuitive and easy to use for my taxes and home business. My only criticism is that if an error is found, no help is provided and you need to root out where the problem is and why.
The lack of a decent Quicken for Mac means that we cannot import our business account data since we have to use a competitive product (the Mac version is nothing like as comprehensive as the PC version). Once Intuit produce a Qucken for the Mac we can use, we will be happy. Meanwhile TurboTax remains THE product to use for your taxes.
What's great about it: Easy to use. Leads you through a complex process in a simple manner. Well documented.
What's not so great: Errors found in return can be reported in an confusing manner. Does not lead you through the correction process.
Written by a customer while visiting turbotax.intuit.com