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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy
on March 30, 2014
Posted by: condogirl
from Hilton Head SC
Much easier this year than last year. I will use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little clunky, but got the job done
on March 30, 2014
Posted by: cgenco
from Dallas, TX
TurboTax made taxes super easy. There really should be a walkthrough rules engine like this provided by the government for free - it makes the process infinitely easier than researching random tax forms.
That said, I found the interface to be clunky: forms didn't behave natively (selecting the State dropdown and typing the first few letters of your state, for example, didn't work), the flow of advancing through menus gets confusing if you ever go back to redo something, and it was missing some native Mac OS X features.
It got the job done, though! I'd definitely use it again if a better product didn't surface. As far as I can tell, though, there aren't any competitors.
What's great about it: TurboTax knows its stuff on taxes
What's not so great: The UX was clunky
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So FAST and EASY !
on March 30, 2014
Posted by: 51Grammy
from Stockton, CA
Had difficulty being sure where to place donations from my business. HZ to ask a friend who is a tax attorney to be sure.
What's great about it: Easy to understand
What's not so great: non
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
worth the money and time!!!
on March 30, 2014
Posted by: AbenaO
from Poconos, PA
This is great and worth the money and time. You don't need to know too much accounting to use Turbo Tax. It is also worth buying the Audit Defense package,,,at least it gives me the peace of mind. Once you do it the first time, it is easier in subsequent years.
What's great about it: easy to follow and online help was useful
What's not so great: sometimes the business part got confusing with terms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the Only Way to Go
on March 30, 2014
Posted by: NavyP2Flyer
from Seattle, WA
As a TurboTax user for over 20 plus years, never disappointed. Great assistance and really comprehensive.
What's great about it: Excellent Program, easy to use and functional
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Many Years Experience
on March 30, 2014
Posted by: DOC382
from Indiana
I have used Turbo Tax since 1994. I have pretty complicated returns but am able to do them myself.
What's great about it: Easy to use
What's not so great: Sometimes had trouble entering into forms when I wanted to bypass Step by Step
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I completed it
on March 30, 2014
Posted by: MarcandJanice
from The Dalles, Oregon
I was disappointed when I would try to get an answer as I didn't always understand. It wasn't as simple as you advertisements say; however, I felt that for the most part it was easy to do.
What's great about it: Mostly easy to follow
What's not so great: helps didn't make a lot of sense to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks
on March 30, 2014
Posted by: RockMtnMan
from Out West
No way I could file with out the help of TurboTax!
What's great about it: Easy to use for complicated tax situations.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com