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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
2014 tax prep
on March 31, 2014
Posted by: Jenny66
from Sacramento, Ca
I wish this program would let me go back and see all the figures entered after completing each section. When I tried to see if I qualified for some deductions, I couldn't view it and didn't know if I got them, or not.
What's great about it: easy and accurate tax info and calculations
What's not so great: this program will not let you go back and review details after completing the sections
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, Streamlined and Fast
on March 31, 2014
Posted by: the006iceman
I have used TT for the past 5 years and overall have been very happy with it. I would and do recommend this product to anyone looking for a way to do your own taxes from home -- even with more complex tax situations.
What's great about it: Help itemizing deductions and finding the maximum refund
What's not so great: Confusing forms sometimes -- it tells me to take one option and when I agree, it doesn't show up until filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax software
on March 31, 2014
Posted by: FcoJaramillo
from Bryan, TX
The step by step instructions as well as explanations are great.
The price for this software is well-worth it.
The price for this software is well-worth it.
What's great about it: Price and thoroughness
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 31, 2014
Posted by: Kelligangirl
from Phoenix, AZ
Even with encountering several new situations: sell of home, doing consulting, and having some other business expenses...Turbo Tax Home & Business made it easy to understand and keep the process streamlined. I've been using it for the past 10 years and am very happy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax!
on March 31, 2014
Posted by: ZillahLady
from Zillah, Wa.
Wonderful if filing a return is complicated like ours, and so easy when filing is straight forward like my son's. Thank you, TurboTax!.
What's great about it: Very accurate & complete.
What's not so great: Too much information, sometimes...but keeps me on track.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Many answers were wrong
on March 31, 2014
Posted by: 808jack
from Aiea, HI
I have been using TT for more than 15 years. The 2013 TT issue was much more vague than presvious ones. Some of the instructions and explanations were not very precise; had to guess too much. When queried, the answers did not solve the concerns. It was obvious most of the respondent(s) did not actually apply their own "solutions", since their answers only caused more problems. Many of the "answers" should be screened by someone who (1) can understand the questions, and (2) has a working knowledge of the tax system. There is no better self managed income tax return program, and I will reluctantly, buy the 2014 TT.
What's great about it: Able to eventually get the right (and understandable) answers!
What's not so great: Took many tries to get correct solutions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straightforward and to the point
on March 31, 2014
Posted by: 13DB13
from Arlington, VA
I have been using TurboTax for several years and I find that it keeps on getting easier to use each year.
I recommend to most for a "relatively" painless tax season.
What's great about it: The software is very easy to use
What's not so great: If you need phone support, it will take a while
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fairly painless
on March 31, 2014
Posted by: Taxpayer9999909
Happy across the board!
What's great about it: Really easy to navigate
What's not so great: Load time
Written by a customer while visiting turbotax.intuit.com