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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
They Make Doing Taxes So Easy!
on January 29, 2014
Posted by: TaxFilingMomma
from High Point, NC
This is my 13th year to use TurboTax, and it seems to get easier and better with each year! For the second year in a row, I downloaded the program right to my computer...one less step in the process. Because so many pertinent details "flow" from one tax year's return to the next, the time it takes to file is minimized. I really like the feature that shows an almost constant comparison with last year's return. And my confidence level is HIGH, especially since the Error Check catches those data entry mistakes...and then you can run it again to make sure you got it right. I look forward to receiving my text/emails saying my Fed and State returns have been ACCEPTED...a super nice feature I experienced in years past. Thank you TurboTax for making this annual chore a lot less difficult!
What's great about it: Instant download, Step-by-Step Walk-Through, Error Review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Confusion as to what product I needed
on January 29, 2014
Posted by: Roger003
from Phoenix, AZ
Needed business instead of home and business and could not upgrade
What's not so great: Needed business instead of home and business and could not upgrade
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on January 29, 2014
Posted by: CJLBella
from Spokane, WA
Thanks for the program. It makes a student / business owner (home business) easy!
What's great about it: Fast!
What's not so great: split screens option to look up other data
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy As Falling Off a Log
on January 30, 2014
Posted by: BlueRidgeMan
from Shenandoah Valley, Virginia
I have been using Turbo Tax for many years and the product has been getting easier and easier to use. Turbo Tax retrieves the necessary information for the return from Quicken and from the previous year's tax return in Turbo Tax without awkward and painful manipulations of data in preparation. It remembers where the data was the next year and is even easier to use in the subsequent year. Prior to submitting the completed return, Turbo Tax checks the returns, both Federal and State, and when errors or missing information is found, the explanations to resolve the problem are easy to follow which reduces frustration in the process of completing and filing the return. Turbo Tax makes electronic filing easy, too, eliminating unintended input mistakes by the user or an IRS person inputting from a paper form.
What's great about it: Easy to Use, Easy to Navigate, Easy Explanations All Along the Way
What's not so great: Still Have To Pay What is Owed, But Guides Check For Additional Deductions That May Have Been Overlooked
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and simple
on January 30, 2014
Posted by: Stephanie7777
from Palm Coast , FL.
Done in about 10 minutes, thank you
What's great about it: quick and easy, also accurate with new employers
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helps all along the way
on January 30, 2014
Posted by: BobOX
from Crofton, MD
Very helpful and fast and accurate.
What's great about it: fast and accurate
What's not so great: Zero
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
stuck in "do" loop.
on January 30, 2014
Posted by: hidingintrees
from in the country, AL
I got the email notice of Alabama form 40 and NOL-something being ready for use. When revisited for "check updates" in program, no updates occurred. Still waiting for updates and/or response to FAQ on web site.
What's great about it: notified when forms ready to update
What's not so great: update didn't occur when tried
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Gets more confusing every year
on January 30, 2014
Posted by: GeorgeinBCS
from College Station, TX
Got lost several times in putting data for two self employment businesses, one W-2 income and rental property. Looks like we get a refund though, so I guess we got lucky
What's great about it: was easy to change
What's not so great: was easy to change
Written by a customer while visiting turbotax.intuit.com