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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
10 years plus -used Turbo Tax
on March 31, 2014
Posted by: Webhead11
from Mount Dora, Florida
I have used Turbo Tax continuously for many years without a single problem. Its great and I will continue to use it.
What's great about it: Great
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WELL DONE
on March 31, 2014
Posted by: SUNTOO
from Grand Rapids, Ohioi
I have used Turbo Tax for years, and it has worked very well, and I couldn't be happier.
What's great about it: Almost everything was easy
What's not so great: City tax help is very limited
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent, but...
on March 31, 2014
Posted by: JPS69
from Westminster, CO
Mac OS 10 - Several glitches and minor issues which all ironed I out (I think). Numerous failed access trie to Turbo Tax on Internet - conveniently, when I opted NOT to have Turbo Tax take their fees out of my Tax Return.
This, however, is a very minor irritation for a WONDERFUL PRODUCT that has done my taxes for so long, I can't remember doing them by hand anymore..
What's great about it: Each year you change things up just a bit to keep us on thinking the process through
What's not so great: Glitchier this year... on otherwise stellar equipment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Triple Checked!
on March 31, 2014
Posted by: jwright21613
from Eastern Shore, MD
Turbo Tax automatically double checks my return for accuracy. With business and life events of last year I was concerned I was able to do everything right. I did my taxes with Turbo Tax and then I had H & R Block check everything. I mean they boast they can find me money that I might have missed. Well they came up with the EXACT thing I did using Turbo Tax. Thanks Turbo Tax.
What's great about it: Saved me Timeand Money
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The state of the art...
on March 31, 2014
Posted by: ksminc
from Clifford, PA
A very thorough and thoughtful way of doing your taxes. Every nook and cranny of your taxes are covered with no stone left unturned at finding deductions. I have been with Turbo-Tax for many years and have never been disappointed.
What's great about it: thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OverviewTurboTax
on March 31, 2014
Posted by: THMolina
from Corpus Chiristi TX
It was overall a very good experience.
What's great about it: Format
What's not so great: Used turbo tax last year but could not retrieve some of the data on questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent But Flawed
on March 31, 2014
Posted by: GaryWB
from Macon, GA
I had only one problem, but it is potentially very disturbing. On my first run through, I was awarded a Federal refund of almost $2000. After I completed the review process, the software claimed my return was "error free". However, I had a bad feeling about my handling of a retroactive Social Security lump sum payment for tax year 2012. (I had been directed to this portion of the return by the review process and I believe I followed its instructions.) Second time through, I think I handled the situation correctly. As a result, I owed almost $2000. Again, the software congratulated me for an "error free" return. I think the true meaning of "error free" should be more prominently displayed by the product -- the software is not clairvoyant and there is always a danger of "garbage in, garbage out". An additional problem complicating this situation was the clunky interface for correcting software identified errors.
That said, I still believe that Turbo Tax is an extremely valuable tool for efficient and effective tax return preparation.
What's great about it: Comprehensive, great link to my broker
What's not so great: Occasionally confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, helpful program
on March 31, 2014
Posted by: ccarrick1948
from Lake Cormorant, MS
I fing using Turbo Tax an efficent, helpful program. I had to review my business deductions and everything seems correct. Have used Turbo Tax for several years and have not encountered any problems. Thanks
What's great about it: Easy to use, clear directions
What's not so great: Had to review business deductions to ensure accuracy
Written by a customer while visiting turbotax.intuit.com