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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
I love TurboTax!
on March 31, 2014
Posted by: ZillahLady
from Zillah, Wa.
Wonderful if filing a return is complicated like ours, and so easy when filing is straight forward like my son's. Thank you, TurboTax!.
What's great about it: Very accurate & complete.
What's not so great: Too much information, sometimes...but keeps me on track.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Many answers were wrong
on March 31, 2014
Posted by: 808jack
from Aiea, HI
I have been using TT for more than 15 years. The 2013 TT issue was much more vague than presvious ones. Some of the instructions and explanations were not very precise; had to guess too much. When queried, the answers did not solve the concerns. It was obvious most of the respondent(s) did not actually apply their own "solutions", since their answers only caused more problems. Many of the "answers" should be screened by someone who (1) can understand the questions, and (2) has a working knowledge of the tax system. There is no better self managed income tax return program, and I will reluctantly, buy the 2014 TT.
What's great about it: Able to eventually get the right (and understandable) answers!
What's not so great: Took many tries to get correct solutions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straightforward and to the point
on March 31, 2014
Posted by: 13DB13
from Arlington, VA
I have been using TurboTax for several years and I find that it keeps on getting easier to use each year.
I recommend to most for a "relatively" painless tax season.
What's great about it: The software is very easy to use
What's not so great: If you need phone support, it will take a while
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fairly painless
on March 31, 2014
Posted by: Taxpayer9999909
Happy across the board!
What's great about it: Really easy to navigate
What's not so great: Load time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 years plus -used Turbo Tax
on March 31, 2014
Posted by: Webhead11
from Mount Dora, Florida
I have used Turbo Tax continuously for many years without a single problem. Its great and I will continue to use it.
What's great about it: Great
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WELL DONE
on March 31, 2014
Posted by: SUNTOO
from Grand Rapids, Ohioi
I have used Turbo Tax for years, and it has worked very well, and I couldn't be happier.
What's great about it: Almost everything was easy
What's not so great: City tax help is very limited
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent, but...
on March 31, 2014
Posted by: JPS69
from Westminster, CO
Mac OS 10 - Several glitches and minor issues which all ironed I out (I think). Numerous failed access trie to Turbo Tax on Internet - conveniently, when I opted NOT to have Turbo Tax take their fees out of my Tax Return.
This, however, is a very minor irritation for a WONDERFUL PRODUCT that has done my taxes for so long, I can't remember doing them by hand anymore..
What's great about it: Each year you change things up just a bit to keep us on thinking the process through
What's not so great: Glitchier this year... on otherwise stellar equipment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Triple Checked!
on March 31, 2014
Posted by: jwright21613
from Eastern Shore, MD
Turbo Tax automatically double checks my return for accuracy. With business and life events of last year I was concerned I was able to do everything right. I did my taxes with Turbo Tax and then I had H & R Block check everything. I mean they boast they can find me money that I might have missed. Well they came up with the EXACT thing I did using Turbo Tax. Thanks Turbo Tax.
What's great about it: Saved me Timeand Money
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com