Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
IRS Savior
on April 6, 2014
Posted by: AlDyer
I believe that based on the extreme complexity of the federal and state tax codes, Turbo Tax is the best solution to this issue. Its hard to understand much less keep up the tax code and I don't have time to take a course. Besides that would be totally outdated in 2-3 years anyway based on the changes taking effect. The big selling point was that for years I did my state taxes as best I could manually and paid the state $300 to $800 each year. The first year I used TurboTax I received a refund. I had somehow been overpaying my state taxes for all those years. That was it I'm a conver to TurboTax.
I've used an accountant for years but I know he was using a computer product. I decided to save the money and do it myself this year. The prep work is the same, after that the rest was pretty easy.
I get down to file... and I have to PAY in advance to efile and THEN.. after required payment..... I can't file because I don't KNOW the SS number of a guy that paid me interest. I was honest. I reported it.... but why should I have to get HIS SS number? him? Why should I have to furnish some other person's SS number... plus... why didn't Turbo Tax let me know BEFORE I paid with a credit card for efile? Then... I somehow resolve this and I still can't efile because it says I have to update... I do... still can't efile and have I mentioned I already PAID to efile. I want more, upfront, clearer information.
For years you have made it difficult to e-file the fed, but not e-file the state. After e-filing the fed., your program does not flow into an option for the state. It goes to exit. you have to back up and go through the process again, and put up with the errors that arise because you have already e-filed the fed. After e-filing the fed, your program should go to a page that says: "Do you want to file your state now?" And then give the option to e-file or mail the state. I always e-file my fed, but mail my state. I have been dealing with this problem for years. Please fix it. I have been using TT for over 20 years, I still have my 1994 TT package and all the years since then. (I know, I should probably throw some of these away.)
TurboTax gets easier by the year! Importing last years information makes it a snap! No repetitive data entry. Calculations show tax bottom line on top of the screen while you work. You can see how your entries affect your bottom line!.
Approaching tax day every year was always a cause for concern and stress. I have been using Turbo Tax for over 5 years and was very satisfied with the results, and it continues to improve each year. I love the way prior year date is retrieved and inserted in the current year processing. Detailed and easy to use instructions make the process easy to understand.