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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Triple Checked!
on March 31, 2014
Posted by: jwright21613
from Eastern Shore, MD
Turbo Tax automatically double checks my return for accuracy. With business and life events of last year I was concerned I was able to do everything right. I did my taxes with Turbo Tax and then I had H & R Block check everything. I mean they boast they can find me money that I might have missed. Well they came up with the EXACT thing I did using Turbo Tax. Thanks Turbo Tax.
What's great about it: Saved me Timeand Money
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The state of the art...
on March 31, 2014
Posted by: ksminc
from Clifford, PA
A very thorough and thoughtful way of doing your taxes. Every nook and cranny of your taxes are covered with no stone left unturned at finding deductions. I have been with Turbo-Tax for many years and have never been disappointed.
What's great about it: thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OverviewTurboTax
on March 31, 2014
Posted by: THMolina
from Corpus Chiristi TX
It was overall a very good experience.
What's great about it: Format
What's not so great: Used turbo tax last year but could not retrieve some of the data on questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent But Flawed
on March 31, 2014
Posted by: GaryWB
from Macon, GA
I had only one problem, but it is potentially very disturbing. On my first run through, I was awarded a Federal refund of almost $2000. After I completed the review process, the software claimed my return was "error free". However, I had a bad feeling about my handling of a retroactive Social Security lump sum payment for tax year 2012. (I had been directed to this portion of the return by the review process and I believe I followed its instructions.) Second time through, I think I handled the situation correctly. As a result, I owed almost $2000. Again, the software congratulated me for an "error free" return. I think the true meaning of "error free" should be more prominently displayed by the product -- the software is not clairvoyant and there is always a danger of "garbage in, garbage out". An additional problem complicating this situation was the clunky interface for correcting software identified errors.
That said, I still believe that Turbo Tax is an extremely valuable tool for efficient and effective tax return preparation.
What's great about it: Comprehensive, great link to my broker
What's not so great: Occasionally confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, helpful program
on March 31, 2014
Posted by: ccarrick1948
from Lake Cormorant, MS
I fing using Turbo Tax an efficent, helpful program. I had to review my business deductions and everything seems correct. Have used Turbo Tax for several years and have not encountered any problems. Thanks
What's great about it: Easy to use, clear directions
What's not so great: Had to review business deductions to ensure accuracy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Every Year it's easier
on March 31, 2014
Posted by: Fawzy
from Fort Washington, PA
Every year it gets easier to file with Turbotax.
I like in particular the seamless transfer of info from previous years which saves time in completing. It also avoids possible errors.
I intend to use Turbotax again in the future, and recommend it to my friends...
What's great about it: Excellent transfer of info. from prior years. Questions make it easy to go through different sections.
What's not so great: Sometimes questions are not very clear and take some interpretation...!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made it easy
on March 31, 2014
Posted by: ITSANSS
from Southwest Oklahoma
Between good paperwork and receipt keeping, patience, and the ease of TurboTax taking things one step at a time even a layman, like me, can do their own taxes efficiently and effectively.
What's great about it: Able to take the time and do it myself. As it is said, If you want the job done right, do it yourself.
What's not so great: None.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Scary but good
on March 31, 2014
Posted by: OldGuy251
from Northern Virginia
I have retired. I think my tax picture is greatly simplified. I spent a great deal of money with an accountant before. For the past two years of my retirement I could not equate the level of effort of that accountant with the amount he charged me. This year, Turbo Tax I'm still shaking, but I did it.
What's great about it: The lead-through function is seamless, the online help is magnificent
What's not so great: There are abbreviations used that do not correspond with entries on IRS forms—especially for the state forms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com