turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Great first time experience
on March 31, 2014
Posted by: DavidB9
from Ammon, ID
This is the first time for me to do my taxes. Turbo tax made it easy. Thanks.
What's great about it: easy and straight forward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fairly simple and straightforward
on March 31, 2014
Posted by: judge99
from Broomfield, CO
After using a tax prep service for many years this was nearly as quick and painless and a third of the price. Lots of the data was pulled in automatically, and adjustments and deduction were very simple to track and enter. Very clear instructions and plenty of online help. I had a bit of confusion with HSA data entry, but it was easily resolved in the help forums by looking at prior questions.
What's great about it: can access the underlying forms, easy to organize information, save return to pdf, pull data from w2 automatically
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Better Flow on Input this year
on March 31, 2014
Posted by: AZSON
from Phoenix, AZ
Seems to flow better than the last 2 years editions. Less confusing and dialogue for each segment much more clarified.
What's great about it: Imported easily last years return info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy peasy
on March 31, 2014
Posted by: Horseshoe
from Atlanta,Ga
I liked the product ,I just don't feel confident in what I did . I have always used a CPA and that just felt safer.
What's great about it: easily accessable
What's not so great: Not sure if I got it right..
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Felicia in Denver and Philip in Utah VERY HELPFU
on March 31, 2014
Posted by: NorbertH
from Tampa FL
I always need to call Turbo Tax to get my return filled out correctly. It can take quite a long time to get it done - even after I've entered the routine personal information. This is because I have a relatively unique situation with my earnings and expenses. Thankfully, the people staffing the phones help me get the information entered correctly AND avoiding paying.
What's great about it: Got the return done with a refund instead of a payment
What's not so great: took a long time to get the information input correctly Supervisors were harassing them to end their help.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
recognize a zero
on March 31, 2014
Posted by: mlgwell
from L.A. CA.
the motion picture deduction prevented me from e-filing even though I had no deduction. I had entered a zero for this deduction showing that I saw and answered the question. until I removed the zero it would not let me e-file. now it looks like I ignored or did not see the question.
What's great about it: being able to e-file
What's not so great: no phone # for personal support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
9+ Years And Counting
on March 31, 2014
Posted by: DaveWeg01
from Pleasant Valley NY
I have been using Turbo Tax to file my taxes for at least the last 9 years now (I have pdf files of my TT returns back to 2005). Tax time is never a fun time, but TT makes it a lot more enjoyable by handling so much of the drudge work. The many comparisons to last year's information helps make sure I didn't forget anything or under-report items. The real time re-calculation helps me evaluate various "what if" strategies to minimize my tax burden. E-filing is a snap, and the electronic confirmations of critical transmissions and acceptances is further reassurance all is well.
What's great about it: Easy, accurate, fast, as painless as paying taxes can be!
What's not so great: Home and Business is getting a little expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Another Great Tax year with turbo tax
on March 31, 2014
Posted by: lagniappetheatr
from Alexandria, LA
Was the best year ever in doing taxes. Turbo tax always makes it easy. The only thing I wish I had the choice on was taking certain credits that it offers. The main one was the Earned income Tax credit, I didn't want to take it, but it forced me to. it only saved me $8 in the long run and it made my audit likelihood go up. Other than that though, great as usual. Thanks Turbo Tax.
What's great about it: Easy, fast, walked me through even better than before.
What's not so great: Wish I had the choice of taking the Earned income Tax credit or not.
Written by a customer while visiting turbotax.intuit.com
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