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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 31, 2014
Posted by: Phineous
from Pittsfield, MA
The customer help telephone line, once I found it on the order form, was able to direct my question to a very knowledgeable associate who understood my question concerning both the K-1 (of a 1041) and how to enter the information. Found out I had to upgrade to the 'Home and Business' version and Dominic, the gentleman, directed the transfer of all information to the new software program. PLAUDITS for him!
What's great about it: Easy to traverse the program. Explanations are clear.
What's not so great: Sometimes difficult to jump from one subject income, vs deductions, to the other.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on March 31, 2014
Posted by: jonjontrue
from Augusta,GA
Loaded wrong state by accident, so had to pay for another.
What's great about it: Inproved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sure is way ahead of Block
on March 31, 2014
Posted by: Flyfisherjack
from South West Florida
All went well but at the end, my estimated tax payments had not been entered. Had to manually enter them in the Forms View.
What's great about it: Quick
What's not so great: Seems to get more difficult every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease and Simplicity
on March 31, 2014
Posted by: jake373
from Atlanta, GA
I would recommend Turbo Tax to everyone. It is probably my fault for not being able to go back and forth in the program.
What's great about it: Applies all that can be used for a maximum refund
What's not so great: going back to look at forms and then back to where you were
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continued Satisfaction
on March 31, 2014
Posted by: TurboTax2014a
from New Hampshire
I continue to use Home & Business Software and look like a Pro. I also get comfort with Audit Protection(which I purchased separately). I feel that filing was relatively easy, considering I'm not an accountant.
What's great about it: Menu Driven
What's not so great: Occasional circling answers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good.
on March 31, 2014
Posted by: kooroshV
from Katy, TX
I had a hard time accessing some of the forms. For example I could not access 2012 numbers in detail. Just summary. Otherwise I have always enjoyed using Turbo Tax and will use it again next year.
What's great about it: Very easy to use
What's not so great: Had hard time accessing some of the forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good Buy
on March 31, 2014
Posted by: Stevecy
from Charlotte North Carolina
This service is worth its expense. I have used them for 4 years and it will take all my activity from last year and apply it to this year. It directs you by asking questions. I have several businesses which require Auto expense. It was difficult parsing out the information needed for each business. We also had a death and wanted to give clothing and household items that belonged to grandaddy. There was no way to do this because the equipment did not allow you to say 1/3 of the value belonged to each person. You had to fill in the blanks even though the Accountant had done that for one of the Children.
What's great about it: 1) When I had a professional do my taxes he was using a computer program
What's not so great: The step by step concept is sometimes confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 31, 2014
Posted by: johnsonjrja
from Fairhope AL
This is my 5th year using Turbo Tax. I've have several changes in status but Turbo Tax walked me through every one with a minimum of fuss and effort. Thanks for a great product!
What's great about it: Self explanatory, Easy to complete
Written by a customer while visiting turbotax.intuit.com