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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy peasy
on March 31, 2014
Posted by: Horseshoe
from Atlanta,Ga
I liked the product ,I just don't feel confident in what I did . I have always used a CPA and that just felt safer.
What's great about it: easily accessable
What's not so great: Not sure if I got it right..
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Felicia in Denver and Philip in Utah VERY HELPFU
on March 31, 2014
Posted by: NorbertH
from Tampa FL
I always need to call Turbo Tax to get my return filled out correctly. It can take quite a long time to get it done - even after I've entered the routine personal information. This is because I have a relatively unique situation with my earnings and expenses. Thankfully, the people staffing the phones help me get the information entered correctly AND avoiding paying.
What's great about it: Got the return done with a refund instead of a payment
What's not so great: took a long time to get the information input correctly Supervisors were harassing them to end their help.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
recognize a zero
on March 31, 2014
Posted by: mlgwell
from L.A. CA.
the motion picture deduction prevented me from e-filing even though I had no deduction. I had entered a zero for this deduction showing that I saw and answered the question. until I removed the zero it would not let me e-file. now it looks like I ignored or did not see the question.
What's great about it: being able to e-file
What's not so great: no phone # for personal support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
9+ Years And Counting
on March 31, 2014
Posted by: DaveWeg01
from Pleasant Valley NY
I have been using Turbo Tax to file my taxes for at least the last 9 years now (I have pdf files of my TT returns back to 2005). Tax time is never a fun time, but TT makes it a lot more enjoyable by handling so much of the drudge work. The many comparisons to last year's information helps make sure I didn't forget anything or under-report items. The real time re-calculation helps me evaluate various "what if" strategies to minimize my tax burden. E-filing is a snap, and the electronic confirmations of critical transmissions and acceptances is further reassurance all is well.
What's great about it: Easy, accurate, fast, as painless as paying taxes can be!
What's not so great: Home and Business is getting a little expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Great Tax year with turbo tax
on March 31, 2014
Posted by: lagniappetheatr
from Alexandria, LA
Was the best year ever in doing taxes. Turbo tax always makes it easy. The only thing I wish I had the choice on was taking certain credits that it offers. The main one was the Earned income Tax credit, I didn't want to take it, but it forced me to. it only saved me $8 in the long run and it made my audit likelihood go up. Other than that though, great as usual. Thanks Turbo Tax.
What's great about it: Easy, fast, walked me through even better than before.
What's not so great: Wish I had the choice of taking the Earned income Tax credit or not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 31, 2014
Posted by: Phineous
from Pittsfield, MA
The customer help telephone line, once I found it on the order form, was able to direct my question to a very knowledgeable associate who understood my question concerning both the K-1 (of a 1041) and how to enter the information. Found out I had to upgrade to the 'Home and Business' version and Dominic, the gentleman, directed the transfer of all information to the new software program. PLAUDITS for him!
What's great about it: Easy to traverse the program. Explanations are clear.
What's not so great: Sometimes difficult to jump from one subject income, vs deductions, to the other.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on March 31, 2014
Posted by: jonjontrue
from Augusta,GA
Loaded wrong state by accident, so had to pay for another.
What's great about it: Inproved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sure is way ahead of Block
on March 31, 2014
Posted by: Flyfisherjack
from South West Florida
All went well but at the end, my estimated tax payments had not been entered. Had to manually enter them in the Forms View.
What's great about it: Quick
What's not so great: Seems to get more difficult every year
Written by a customer while visiting turbotax.intuit.com