Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Nicely done !
on April 6, 2014
Posted by: PoundFoolish
Intuitive software knows if your a farmer or rocket scientist and asks the right questions. Although sometimes it assumes I know more than I do, you may have to drill down to find the clue (is my 401k an investment? Wait, here is my 1099-INT!) or where do I claim my new office chair. Personally, this will be easier next year and the year after, and like most things there is a learning curve. I'm learning that I can do my own small business taxes in an afternoon and take my wife out to dinner with the $450. that I saved doing it myself. No curve there.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
There were several times when I knew the program should do something (Oregon estimated taxes, for one) and had to go back and figure out how to make it do it. It's lots easier than doing it without software, though.
Your phone support is great! Got a young woman who couldn't answer my question with my problem. She got me to a CPA - Rich who went through the entire situation with me, explained that my problem wasn't really a problem and how to correct it in turbotax! Spoke in regular English, not legalese, so I could understand and follow what he was saying. Put me completely at ease throughout the conversation. Fantastic help!!
Information duplicated info from 1099-B and very difficult to see "Page 1of 2" and "Next Page" because small button and on TOP of the screen when all of the buttons for your program are on the middle to bottom of the screen.
Added HOURS because page 2 had four trades and they were the trades that TurboTax duplicated.
I have a refund from the state that I wanted to apply to my quarterly estimated taxes. The program did not allow me to do that. Otherwise it was great.
1) Had difficulty adjusting Home Office deductions & others for a Business that was dis-continued 5 months into 2013. 2) Had no clear way to indicate a K-1 Form was from 2012 and recieved after filing 2012 Taxes (rec'd on 6/2/2013).