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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
More confusing than last year
on March 31, 2014
Posted by: Docjer
from Oregon
Overall OK, but a little annoying with the sales pitches in the middle of what you are trying to do.
What's great about it: Moved right along from screen to screen
What's not so great: Difficult when you change your mind
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on March 31, 2014
Posted by: AnnMick
from North Coast, Or
Every year I love it more. TT walks me through each step. It gets easier each year.
What's great about it: helps me with rental, small business, and personal
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
just what I needed
on March 31, 2014
Posted by: DCMartyT
from Washington, DC
I have used Turbo Tax for several years now and it just gets better. Ideal for someone with either limited time or limited attention span as it easily starts and stops and remembers where I left off. Makes tax time "fun".Thank you!
What's great about it: easy start & stop
What's not so great: not always as intuitive as I would like.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 31, 2014
Posted by: Thingamajig
from FL
I have used TurboTax for years. It is extremely easy to use and guaranteed to be accurate. I like the step-by-step just in case there might be an item that I overlooked. Would highly recommend to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
thorough and professional
on March 31, 2014
Posted by: LetGodbe1
from Des Plaines, Illinois
Overall experience was positive and felt many forms and documents were covered that I normally would have left out. The records and comparisons from 2012 were also helpful to check for areas of improvement.
My business expertise is still a work in progress but some of the advise and hints were very helpful. I'm still working on more detailed business specifics and am therefore glad for the audit protection offer.
My business expertise is still a work in progress but some of the advise and hints were very helpful. I'm still working on more detailed business specifics and am therefore glad for the audit protection offer.
What's great about it: enjoyed the upload from 2012 turbotax records
What's not so great: home business section questions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tax Generation
on March 31, 2014
Posted by: travisj8
from Sioux City, IA
The standard sales tax deduction did not automatically come up. It was not until I compared my return to last years return that I found that the software forgot to ask about it.
Also, my tax preparer reviewed my return and said there should not have been a $2 penalty that the software generated on the Federal return.
Also, having an error requiered me to go through many screens to refile. I already clicked no, but it made me answer the same questions again. The same was true on our limited use vehicle. I should not have had to add mileage a second and third time simply to change a few miles.
Over all it took 10-12 hours to fill out our returns with the software which was easier than doing it by hand.
What's great about it: The federal return was well layed out and easy to follow the step by step process.
What's not so great: The "Iowa" State edition did not walk through the process well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Review
on March 31, 2014
Posted by: carolwi
Easier than preparing by hand
What's great about it: Ease of entry
What's not so great: Did not always thoroughly explain what needed to be entered
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Usually a great product - updater was bad
on March 31, 2014
Posted by: KennyK123456
from California
I usually love TurboTax. Due to errors in the Updater, it took an additional 2 hours to complete my returns.
The help center call was great in fixing the problem.
I hope TurboTax isn't like this next year.
The help center call was great in fixing the problem.
I hope TurboTax isn't like this next year.
What's great about it: Easy to use
What's not so great: Updater feature was a mess!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com