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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Totally Did It!
on April 6, 2014
Posted by: pegsue3558
The instructions were very easy to follow and if you only have a regular return it would be very simple using this. The extras are only a little complicated.
What's great about it: Easy follow instructions
What's not so great: extra work related expenses not explained well enough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy, except...
on April 6, 2014
Posted by: teresag5
I've used TurboTax for years Overall I find it easy to use and like the functionality. One thing, however, has been an issue in every version of the program. When TT finds an error during the review, it gives you no information other than "box xx must be completed/correct". I never have a clue what box on what form they're referring to and they don't provide that information. It would be helpful if they returned you to the section/page where that error is addressed so you could understand how to correct the error.
What's great about it: Leads you through everything, pretty detailed descriptions and instructions
What's not so great: If you have an error, you get no help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple Taxes
on April 6, 2014
Posted by: stemar
this is my fourth year and the information transferred is great
What's great about it: step by step very helpful
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used TurboTax for many years
on April 6, 2014
Posted by: GrandpaNJ
I have used TurboTax for over 10 years. It makes it very easy to carry over standard information and make comparisons from year to year. I find the systematic entry system easy to follow. However, sometimes when it is necessary to go back and change an entry, difficulties can be encountered. Also sometimes it is necessary to go to the forms to make an entry or correction. This year most times when I opened the program it said there was an update which I had to download. It seemed like a lot of updates, and maybe my MacMini was not retaining the update each time.
All in all, TurboTax makes completing and filing tax returns and maintaining records very efficient. I plan to use it again next year.
All in all, TurboTax makes completing and filing tax returns and maintaining records very efficient. I plan to use it again next year.
What's great about it: Easy to follow systematic entries
What's not so great: Sometimes challenging to go back and make revisions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 6, 2014
Posted by: doctorpoppy
Could use a bit more direction with business issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great. As usual.
on April 6, 2014
Posted by: chesstax
Due to a 40,000 exclusion for pension income in Kentucky, my federal itemized deduction for sales tax is greater than the state income tax deduction. Turbo tax tells me that is the case but then asked me which I wanted to take. I almost missed selecting the larger deduction. I suggest the software should select the greater of the two and then tell you, rather than the other way around. But, you are the experts so I assume it is that way for a reason. I have used Turbo Tax for as long as I can remember and would not consider using any other software.
What's great about it: Input is so easy. Electronic filing was a snap.
What's not so great: Itemized deduction state income tax deduct vs sales tax deduction is not automatic.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So simple, so efficient
on April 6, 2014
Posted by: Chileno420
Every step is easy to follow. I feel confident that Turbo Tax is taking care of my filing needs.
What's great about it: Easy to follow
What's not so great: Almost seems to easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Thorough
on April 6, 2014
Posted by: webersrock
TurboTax is relatively easy to use, walks you through step by step for each area of your return. The only issue I ran across is when printing forms out to mail in, the very bottom is cut off.
What's great about it: Easy to use
What's not so great: seems to cut off bottom of printed pages
Written by a customer while visiting turbotax.intuit.com