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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
easy to use
on March 31, 2014
Posted by: rda6917
from Alexandria, VA
easy to use except cannot print forms
What's great about it: easy to use except for printing forms
What's not so great: cannot get forms to print
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 31, 2014
Posted by: blink1
from Mammoth Lakes, ca
Overall well represented and carefully administered
What's great about it: Liked the simplicity
What's not so great: help wasn't as good as in the past
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax Time
on March 31, 2014
Posted by: jeneanlayne
from Sacramento, CA
First-time user. If no problems with return, will probably use again.
What's great about it: Thorough questions led me through return
What's not so great: Information missing from printed forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier year after year
on March 31, 2014
Posted by: siuleafar
from Atlanta, GA
I've been using Turbo Tax for 6 years now, and I really like how streamlined it is, how well it explains all the information necessary, and how it gets easier every year to file taxes.
What's great about it: Previous year info copied, done quickly, peace of mind
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
little tricky this year
on March 31, 2014
Posted by: lift6570
from Bridgeport, CT
After over 10 years of using Turbo Tax, I really had a tough time with it this year. First, the program called for some information on form 6251 from prior year; when I accessed this info and tried to go back to the 2013 return, the entire 2013 return was gone. Gone where I don't know but I was almost finished with the return and had to start from scratch on a new return. Not too endearing a process. Then the program didn't reconcile my business expenses to my 1099-c income. At this point I was contemplating a professional service to keep this all together. Finally got everything to sync up but it was too nerve-wracking for the Home and Business edition which is supposed to handle this small business detail with ease. It did not and I was very disappointed with this year's product.
What's great about it: decent design
What's not so great: really confusing about entering business expenses and reconciling with 1099-c
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked My Refund!
on March 31, 2014
Posted by: elam1998
from Las Vegas, NV
Used Turbo Tax for three years now, and I would continue to use it because I get the transfer of previous data, which was very useful and helpful. If I could go to correct a specific entry faster, that would be great!
What's great about it: Used Turbo Tax in previous years, so the transfers were very useful and helpful.
What's not so great: Needed more explanations on some of the entries. Also, if I liked to be able to correct a specific entry faster.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 31, 2014
Posted by: GwaPa
from Kansas City, MO
We appreciate the thoroughness of this tool. It is easy to use and explains complicated connections by being able to go back and forth between forms and step by step. You provide an education as well as a service. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Once again
on March 31, 2014
Posted by: rdverb
from Monterey, CA
It's been over 20 years since I started TurboTax. The program has been consistent for the most part and that makes it easier to use. E-filing makes the paper just a backup in case the electronic "big one" strikes.
What's great about it: Thorough pass through every necessary step without having to remember from last year
What's not so great: Some previous year items not shown - Banking info not carried from fed to state
Written by a customer while visiting turbotax.intuit.com