Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 taxes
on April 6, 2014
Posted by: Alfredo00
I have used TurboTax for over 10 years and have never had a problem with the product. This year I had a problem with the operating system on my computer and had to change computers when nearly done. The transition was done easily. I do both my son and daughters taxes as well so I was in fear of losing data.
I would like to see a bill for e-filing prior to sending and a way to not be billed if the e-file fails. I don't remember exactly why but one year I paid and then had to print and mail a state tax form in as well.
Your phone support is awesome. I am not the most computer literate person around and even still they were able to guide me through problems I would have never been able to do on my own. My hat is off to them.
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
This is an easy way to do your own taxes without paying someone else. In these days of security breaches, I'd just as soon no one but those who need my financial information get access to it. I'll do it myself and Turbotax makes that possible. Our forms were rejected the first time because I had typed the wrong digit in a social security number by a single digit. It was easy to correct the error and refile.
Cons: One can enter certain things like Property taxes etc. both under business expenses and personal deductions by error. There should be warnings against making such errors.