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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Schedule C needs improvement
on March 31, 2014
Posted by: MissZippy
from Lansing, MI
I have used Turbotax for many years, but this is my last year after having to prepare schedule C........Not clear enough at all.
What's great about it: Personal tax part is great
What's not so great: I found the Schedule C not very clear.....I think it needs more explanation and more steps to clarify.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
fix state 1099-G form
on April 1, 2014
Posted by: Lightinup
from Mesa, Az
apparently I'm not the only one that had this problem.
What's great about it: worked great
What's not so great: the 1099-G form went right to unemployement and had to dig for how to enter state refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
There has never been any better
on April 1, 2014
Posted by: SteveBevetS
from Carlsbad, CA
I have been using Turbo Tax ever since the development of the IBM PC. Back in the day, you needed a dot matrix printer and needed to enter the data on an official IRS form, sign and mail. Turbo-tax always stayed ahead of the curve. Every year it is a little bit better and with a laser printer, you can do it like the pros. I think that professional LeCerte software copies Turbo Tax and that is the highest compliment. The integration with Quick Books, same owner, is a real time (life) saver. IT IS THE BEST. No comparison. who needs a CPA? puuffffhh.
What's great about it: Easy, great results, nice interface, leading edge tech
What's not so great: its not free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Frustrating e-file transmission!
on April 1, 2014
Posted by: Estr
from California
It took me a while and several tries to transmit e-file Tax Return, even after checking for updates and repeatedly updating.
Also saving the Tax Return to my Tax Folder is not explained well.
Also saving the Tax Return to my Tax Folder is not explained well.
What's great about it: Easy to enter information
What's not so great: Not that easy to save to my tax folder and to transmit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good
on April 1, 2014
Posted by: bgjo
from OKC, OK
I'm glad I got turbo tax.
What's great about it: I thought it would be a lot harder.
What's not so great: There wasn't an obvious spot for my stock market stuff.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Minor Irritation
on April 1, 2014
Posted by: LoveTaxes88
from Seattle
I got an error message when trying to download updates to the software. I tried a few of the suggestions on the help site but ended up re-installing the software. Other than that, the rest was easy.
What's great about it: Easy to use
What's not so great: Had problems with installation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trust you guys
on April 1, 2014
Posted by: MatthewFDE
from Salt Lake City, Utah
You always walk me through and give me good explanations of what I'm doing and what things mean. Trust you guys. Been using turbo tax for years. Takes me a few hours, but when I'm done, I know it is right.
What's great about it: You always walk me through and give me good explanations of what I'm doing and what things mean. Trust you guys.
What's not so great: Just nervous hoping I understand you correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and User Friendly
on April 1, 2014
Posted by: BeBe712
from Texas
Turbo Tax is reliable, and easy to grasp the content. The way that the user is instructed to enter information is simple and does not take a long time to get started.
What's great about it: Information is easy to understand, and to enter into the return
What's not so great: The software is a bit slow in opening up the return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com