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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Pretty Good
on April 1, 2014
Posted by: bgjo
I'm glad I got turbo tax.
What's great about it: I thought it would be a lot harder.
What's not so great: There wasn't an obvious spot for my stock market stuff.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Minor Irritation
on April 1, 2014
Posted by: LoveTaxes88
I got an error message when trying to download updates to the software. I tried a few of the suggestions on the help site but ended up re-installing the software. Other than that, the rest was easy.
What's great about it: Easy to use
What's not so great: Had problems with installation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trust you guys
on April 1, 2014
Posted by: MatthewFDE
You always walk me through and give me good explanations of what I'm doing and what things mean. Trust you guys. Been using turbo tax for years. Takes me a few hours, but when I'm done, I know it is right.
What's great about it: You always walk me through and give me good explanations of what I'm doing and what things mean. Trust you guys.
What's not so great: Just nervous hoping I understand you correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and User Friendly
on April 1, 2014
Posted by: BeBe712
Turbo Tax is reliable, and easy to grasp the content. The way that the user is instructed to enter information is simple and does not take a long time to get started.
What's great about it: Information is easy to understand, and to enter into the return
What's not so great: The software is a bit slow in opening up the return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So complicated
on April 1, 2014
Posted by: OMG28
I have used Turbo Tax for years.
It seemed really complicated this year, especially the state returns. In addition, I think Turbo tax should have informed me that unemployment tax is not taxed by California prior to my paying for an additional return(I am a non-resident) and had no other income potentially taxable by Cal... I think I don'[t even need to file any California return but there is no way to double check or delete that return just because I didn'[t realize Ma taxes unemployment insurance and Cal does't.
I will call tomorrow and hopefully it is not a nightmare to find an answer if I don't need to file anything with Cal if unemployment was the only Cal income.
Other than that, I generally think Turbo Tax does a very good job.
What's great about it: LIke the guidance
What's not so great: State Returns were confusing on what you needed to add and didn't .....had to pay for an unnecessary other state tax ret
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No e- filing
on April 1, 2014
Posted by: fronion
The program never told me why I could not e-file.
What's great about it: All fine except...
What's not so great: Would not allow me to e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good
on April 1, 2014
Posted by: groth
Could be simpler with more details
What's great about it: A litle complicated
What's not so great: Not enough details
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Home & business 2013
on April 1, 2014
Posted by: WillytheGeek
Needs to remember/transfer retirement dates from year to year.
Been using TT since 1997
Been using TT since 1997
What's great about it: getting a little less intimidating each year
Written by a customer while visiting turbotax.intuit.com