turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Excellent Product
on April 6, 2014
Posted by: Justaname
Excellent product to use. I have been using this from last 9 years.
What's great about it: Excellent guide and easy to file
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Mostly great
on April 6, 2014
Posted by: AuditCycle
Overall a good product. But multistate returns require constant double checking to ensure you are on the correct state. E-filing muli-state returns is interesting too.
What's great about it: Ease of use, searching questions easy
What's not so great: If you have a multi state return, it gets goofy. Work on one state, all of the sudden it toggles back to the other state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thorough
on April 6, 2014
Posted by: DasiesMom
I have used turbo tax for the past few years. It is consistently good for covering all possible deductions.
What's great about it: Asks detailed questions in layman terms
What's not so great: a few questions were confusing but help center is good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Tax Complete
on April 6, 2014
Posted by: cmb4me
After I compiled my info into categories, I was able to transfer it to Turbo Tax with ease.....
What's great about it: easy directives
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Mac desktop version is not very good
on April 6, 2014
Posted by: MacDesktopUser
web version seems better but i prefer having a local copy to work on. i hope intuit gives the mac version some love in the coming year to make flows better, make the split-screen forms better, and make the re-entry into already completed sections better - i dont like that i have to keep clicking on "i'll decide what to fill out" when i'm just revisiting something i've already filled out. Also, minor nit - the "next" and "back" buttons in the mac version keep jumping all over the screen and it makes it tougher to use.
What's great about it: turbo tax is helpful in tax prep
What's not so great: the mac version of the software feels unloved
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
but I did update!
on April 6, 2014
Posted by: TaniaZumba
I don't know why but each time I use TT there's SOMETHING that goes wrong! All were minor before but this one really irritated me this year. I use TT because I can e-file but I kept getting a "Cannot not file due to update needed" or something of that nature. So I updated...still got that same message. Now I'm printing and mailing it off.
What's great about it: one stop shop
What's not so great: can't e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax
on April 6, 2014
Posted by: onehappyfamily5
Thank you Turbo Tax. You guys think of everything! Now you just got to get on that Business version for MAC users.
Happy with everything else! It's amazing how easy you make doing taxes.
What's great about it: They think of everything!
What's not so great: Business Version for C- Corporation and LLC's not available for MAC, YET
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I really like Turbo Tax
on April 6, 2014
Posted by: olemama
Well organized, step by step. I really like the past year to current year comparison!
What's great about it: Easy to use, step by step, well organized
What's not so great: Still is better to do the whole thing one time through
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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