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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy and User Friendly
on April 1, 2014
Posted by: BeBe712
from Texas
Turbo Tax is reliable, and easy to grasp the content. The way that the user is instructed to enter information is simple and does not take a long time to get started.
What's great about it: Information is easy to understand, and to enter into the return
What's not so great: The software is a bit slow in opening up the return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So complicated
on April 1, 2014
Posted by: OMG28
from Beverly, Ma
I have used Turbo Tax for years.
It seemed really complicated this year, especially the state returns. In addition, I think Turbo tax should have informed me that unemployment tax is not taxed by California prior to my paying for an additional return(I am a non-resident) and had no other income potentially taxable by Cal... I think I don'[t even need to file any California return but there is no way to double check or delete that return just because I didn'[t realize Ma taxes unemployment insurance and Cal does't.
I will call tomorrow and hopefully it is not a nightmare to find an answer if I don't need to file anything with Cal if unemployment was the only Cal income.
Other than that, I generally think Turbo Tax does a very good job.
What's great about it: LIke the guidance
What's not so great: State Returns were confusing on what you needed to add and didn't .....had to pay for an unnecessary other state tax ret
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No e- filing
on April 1, 2014
Posted by: fronion
The program never told me why I could not e-file.
What's great about it: All fine except...
What's not so great: Would not allow me to e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good
on April 1, 2014
Posted by: groth
from Cleveland, OH
Could be simpler with more details
What's great about it: A litle complicated
What's not so great: Not enough details
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Home & business 2013
on April 1, 2014
Posted by: WillytheGeek
from Louisiana
Needs to remember/transfer retirement dates from year to year.
Been using TT since 1997
Been using TT since 1997
What's great about it: getting a little less intimidating each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Changes from last year
on April 1, 2014
Posted by: nitpicker123
from Los Angels, CA
see cons
What's great about it: None
What's not so great: Absolutely dispise the new printing/viewing. Took forever, often didn't even come up, way too many clicks to get there
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Waste of time and money
on April 1, 2014
Posted by: CharlesSr
from Sarasota, Fl
After doing all the filing work and paying for this service (Fed. and state), I tried to email the return only to be told that this was not possible as there was an UPDATE waiting and I had to go back to get it installed - which I did. Then I tried again and again, but to no avail. Finally, I printed it out and mailed it via the Post Office, which had already LOST the first filing, which was sent to my daughter for approval. This is a problem with little solution. I have already written a review in which I said that I would recommend TurboTax to friends, but now I would like to take that review back.
Charles
Charles
What's not so great: couldn't email the returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 1, 2014
Posted by: DCOverturf
from Rural SW Virginia
Have used TurboTax for years and will do so in the future. It helps me make the best decisions in our overly complicated tax system, especially since we operate an agritourism business.
Written by a customer while visiting turbotax.intuit.com