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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Satisfied
on April 1, 2014
Posted by: JWNortham
from Scotts, MI
Prior years, it seemed easier to play around with potential IRA contributions to see impact on return. No big deal, I figured it out............but you asked.
What's great about it: Concise, easy, thorough
What's not so great: IRA contribution impact...cumbersome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2013 Fed & St Tax Return
on April 1, 2014
Posted by: zteck
from Folsom, CA
I have used TurboTax for several years but this 2013 tax year version is by far the absolutely most poorly developed program. It has taken me 15 extra hours to figure out that TT inappropriately carried forward a 179 deduction that was fully taken in 2012, and then to go back through the entry process to correct the default entries.
Several of the instructions were gibberish, not understandable by a lay person completing the tax form. It is possible a CPA could follow the detailed and cumbersome instructions and maybe a person who is expert at filing other people's returns could also. But this average joe blo who just wants to get to the bottom line and file our joint return was frequently at a loss to figure out what TT expected me to enter and do.
Enough said.
What's great about it: Easy to e-file Fed
What's not so great: Absence of clear, understandable explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More Problems Than Usual
on April 1, 2014
Posted by: DOTaylor
from Florida
I could not get Mutual Fund information to transfer from
Quicken into Turbo Tax. In previous years, this information has transferred and the program calculated the cost of stocks sold. I had to do all of this manually. I had other transfer problems but they were easier to handle manually.
Quicken into Turbo Tax. In previous years, this information has transferred and the program calculated the cost of stocks sold. I had to do all of this manually. I had other transfer problems but they were easier to handle manually.
The Income tax line items between Quicken and Turbo Tax should be expanded so td\hat these transfers are easier to make
What's great about it: Calculations are good. I prefer Turbo Tax and will continue to use it.
What's not so great: Had more trouble than usual transferring information form Quicken Home and Business 2013 to Turbo Tax Home and Business
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent products and services
on April 1, 2014
Posted by: Jack1007
from Gorham, ME
Every year TurboTax has gotten better. I appreciate being able to save a return in process, exit and return to the same spot next time. E-file with the IRS and multiple states is a great convenience. I appreciate being able to review a hard copy of my returns before e-filing and also saving as a PDF.
What's great about it: Step by step interviews are clear, comprehensive and easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on April 1, 2014
Posted by: Bobby1234567
from Paradise, Ca
Could not be easier, unless we had a flat tax system!
What's great about it: Easy to use- accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 1, 2014
Posted by: heeartthrob
from Winchester. VA
This year was the first time in the past several years that I was able to retrieve the past year's information and it really helped!
Overall ease in using Turbo is excellent.
Overall ease in using Turbo is excellent.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Detailed as usual
on April 1, 2014
Posted by: coyotte
from Mesa, AZ
I like detailed products and even enjoy doing taxes.
What's great about it: Details
What's not so great: really none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Paul
on April 1, 2014
Posted by: Smithpa3
from Dallas Texas
I Like all of Intuit's financial software and service.
What's great about it: Easy to use
What's not so great: Info in Turbo Tax was contrary to info provided by support group -- one said pay before filing, the other said file befo
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com