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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Relief and ease!
on April 1, 2014
Posted by: Sher1425
from Portland, OR
I have been using Turbo Tax since the second year of E-filing! I Love IT!!! It keeps getting easier and easier to answer the necessary questions that I need to make sure the forms are filled out correctly.
I only wish that there were a better way to address my particular issue for the business I am in. Ultimately, I found my answer online, but I was quite stressed until I got a conclusive answer.
I know that Turbo tax cannot address EVERYONE's special circumstances. But it sure is makes it easy for the most common ones!!
I only wish that there were a better way to address my particular issue for the business I am in. Ultimately, I found my answer online, but I was quite stressed until I got a conclusive answer.
I know that Turbo tax cannot address EVERYONE's special circumstances. But it sure is makes it easy for the most common ones!!
What's great about it: No math for me!
What's not so great: Unable to get the answer I needed for my business question.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2013
on April 1, 2014
Posted by: RomP
from Liberal, Kansas
Overall: very good value; the program could have a few more safeguards for users. For example: a message "last year you filled information re 1099Q. Do you need to do it this year?". It is very easy to miss it, it requires going back, looking for specific section etc. In case of non-qualified distribution from plan 529: it would be nice to re-assure a user that the appropriate calculations (tax +penalty) indeed took place. I had to seek the advice of a professional on that point (it turns out that Turbo Tax calculated everything properly, but a dilettante like me could not figure it out). Finally, KS part of the program has a bug. It forced me into eligibility for Homestead refund for primary residence despite the fact that I was ineligible. I had to supply fictitious info re income of another member of the household in order to become ineligible for that program.
What's great about it: structured interview
What's not so great: see below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful tool
on April 1, 2014
Posted by: mahonia
from Gresham, OR
Tools easy to use, easy to walk through each element. I appreciate the download from year before and comparisons..
What's great about it: Options on how to proceed, documents to send to feds with address at end, help line
What's not so great: If you have already ordered, information on accessing product vs online version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nobunagas ambition
on April 1, 2014
Posted by: PaRobb
from Alta Loma California
I would rate Turbo tax 95 out of 100
I have one problem with the California motion picture credit. If you put a zero in the box that asks how much credit you received, than it disqualifies you from e filing. You have to essentially ignore the question if you received no California motion picture association credit in order to e file.
I have one problem with the California motion picture credit. If you put a zero in the box that asks how much credit you received, than it disqualifies you from e filing. You have to essentially ignore the question if you received no California motion picture association credit in order to e file.
What's great about it: Easy to navigate, thorough, proceeded in a logical manner
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent, as usual
on April 1, 2014
Posted by: Narducker
from Harold, Fl
Excellent product, have been using for over 20 years...will never use anything else.
What's great about it: ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 1, 2014
Posted by: Denee
from Raleigh, NC
Have used it twice now and it is a great tool. It is intuitive, easy to use, does most of the thinking for you. Love it.
What's great about it: Easy to use. Does all the thinking for you.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best version yet
on April 1, 2014
Posted by: stathi
from Englewood, CO
I've been using TurboTax for years and it has generally improved every year. This version was perfect for me. You have the ability to go the long way and answer all the Q's, or do the quick choice method and view via tabs where you need to move to quickly. It also does a better job of separating the self employed income versus company income over previous versions of TurboTax. The older versions seemed to take a little more work to organize.
Kudos to TurboTax!
Steve
Kudos to TurboTax!
Steve
What's great about it: very streamline and easily navigated
What's not so great: none that I could remember
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Positive experience
on April 1, 2014
Posted by: Tonytoo
from Sacramento, CA
The program, as always, is easy to use. The guides and information provided helps make this a relatively painless experience. I like the ability to click on definitions to help explain what you're looking at. But when the explanation only repeats the IRS ruling, it is somewhat difficult to understand.
Overall, Turbo Tax helps make filing your taxes a better experience than wading through forms yourself.
What's great about it: Ease of working through the program and explanations provided
What's not so great: Some legal definitions are hard to understand
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com