Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
easiest ever
on April 1, 2014
Posted by: fixedsolutions
from St. Louis, MO
Been using for taxes the last 5 years and have never had any problems.
What's great about it: pulls information from prior year very thurough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 frustrating
on April 1, 2014
Posted by: DstdvlAZ
from Phoenix, AZ
TurboTax remains the best of the "do it yourself" community with corrections and updates so easy to accomplish. I'm still looking for some further polishing regarding the details in the final reviews.
What's great about it: Typically well organized.
What's not so great: Reviews found "things" that defied correcting with no reason offerred.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Changes not made
on April 1, 2014
Posted by: TedEi
from Sarasota, FL
I have used for many years and will be back next year. However, sometimes after your initial entry that may be wrong gets changed the change is not recorded. On an individual 401K if the check mark to figure the maximum is chosen the original entry for profit sharing is not changed even though the entry has been changed.
What's great about it: Good layout and follow through as usual
What's not so great: Changes made to individual 401K were not made after initial entry
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped me this year through a business transition!
on April 1, 2014
Posted by: AndyAnt
from Highland, CA
I have used TuboTax for almost a decade and have found the process very helpful. This year was especially challenging because of many new factors. Every step was understandable and quite easy. The interactive nature of the program kept asking questions and kept me from making errors by ignorance.
What's great about it: Very helpful in leading me into a new world of self employment
What's not so great: At end had trouble filing and had to get tech help after three days.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes Done!
on April 1, 2014
Posted by: Carin8
from Oregon
I've been using TurboTax for years and have always appreciated how the program leads you through all the steps for filing. Each year my taxes have gotten more and more complicated as I added businesses and self employment. Anyway, I would recommend using turbo tax to get taxes done quickly and as painlessly as possible.
What's great about it: Can access individual forms, figures deductions for you, much better than TurboTax online version
What's not so great: It's taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 1, 2014
Posted by: 1LynnMcd
from Beaumont, CA
Sure hate hitting updates at the end of the Federal Tax Return and never remember to update before I start tax return. Please Please put back at the beginning of system opening.
What's not so great: want forms & updates at beginning of return again not in the middle
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing was easy
on April 1, 2014
Posted by: mlletricot
from Harrisburg, PA
I've been self-employed for 33 years. Also, I am trained as a tax preparer. Turbo tax makes it easy to file my return, my kids' returns and my neighbors' returns too.
What's great about it: Easy to use step by step format
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks
on April 1, 2014
Posted by: HJagow
from Fairview, OR
I like doing my own taxes but the books and forms can make a person tear out their hair. You save me the research and all those little test forms that used to make me crazy. Nice to know somebody else's hair is less, not mine.
What's great about it: I like that calculations are made for me since I tend to make dumb errors when I do them myself.
What's not so great: I liked most everything.
Written by a customer while visiting turbotax.intuit.com