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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent, as usual
on April 1, 2014
Posted by: Narducker
from Harold, Fl
Excellent product, have been using for over 20 years...will never use anything else.
What's great about it: ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 1, 2014
Posted by: Denee
from Raleigh, NC
Have used it twice now and it is a great tool. It is intuitive, easy to use, does most of the thinking for you. Love it.
What's great about it: Easy to use. Does all the thinking for you.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best version yet
on April 1, 2014
Posted by: stathi
from Englewood, CO
I've been using TurboTax for years and it has generally improved every year. This version was perfect for me. You have the ability to go the long way and answer all the Q's, or do the quick choice method and view via tabs where you need to move to quickly. It also does a better job of separating the self employed income versus company income over previous versions of TurboTax. The older versions seemed to take a little more work to organize.
Kudos to TurboTax!
Steve
Kudos to TurboTax!
Steve
What's great about it: very streamline and easily navigated
What's not so great: none that I could remember
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Positive experience
on April 1, 2014
Posted by: Tonytoo
from Sacramento, CA
The program, as always, is easy to use. The guides and information provided helps make this a relatively painless experience. I like the ability to click on definitions to help explain what you're looking at. But when the explanation only repeats the IRS ruling, it is somewhat difficult to understand.
Overall, Turbo Tax helps make filing your taxes a better experience than wading through forms yourself.
What's great about it: Ease of working through the program and explanations provided
What's not so great: Some legal definitions are hard to understand
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easiest ever
on April 1, 2014
Posted by: fixedsolutions
from St. Louis, MO
Been using for taxes the last 5 years and have never had any problems.
What's great about it: pulls information from prior year very thurough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 frustrating
on April 1, 2014
Posted by: DstdvlAZ
from Phoenix, AZ
TurboTax remains the best of the "do it yourself" community with corrections and updates so easy to accomplish. I'm still looking for some further polishing regarding the details in the final reviews.
What's great about it: Typically well organized.
What's not so great: Reviews found "things" that defied correcting with no reason offerred.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Changes not made
on April 1, 2014
Posted by: TedEi
from Sarasota, FL
I have used for many years and will be back next year. However, sometimes after your initial entry that may be wrong gets changed the change is not recorded. On an individual 401K if the check mark to figure the maximum is chosen the original entry for profit sharing is not changed even though the entry has been changed.
What's great about it: Good layout and follow through as usual
What's not so great: Changes made to individual 401K were not made after initial entry
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped me this year through a business transition!
on April 1, 2014
Posted by: AndyAnt
from Highland, CA
I have used TuboTax for almost a decade and have found the process very helpful. This year was especially challenging because of many new factors. Every step was understandable and quite easy. The interactive nature of the program kept asking questions and kept me from making errors by ignorance.
What's great about it: Very helpful in leading me into a new world of self employment
What's not so great: At end had trouble filing and had to get tech help after three days.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com