Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Finally after 3 attempts!
on April 1, 2014
Posted by: harder2use
from wisconsin
I have done my taxes for years. I purchased Turbo Tax to get acquainted w/doing my business taxes: to learn which categories deductions are entered into for my business. My first two attempts I switched from one method to the next. Apparently I missed the instructions not to jump from forms to step by step. So I think that is why 1st and 2nd attempt return locked items up and wouldn't let me take Education credit. Final #3 attempt it would allow me to take the credit. And no mistakes were found in return. At Final Print, however, I did not want to input bank info (wanted to do it by hand and not save it on forms). So at final print it said there was something wrong. I believe that was the problem didn't know how to override it. Also, my business software already has calculations done for me so when I plugged in numbers Turbo Tax calculated again giving me even less deductions of course. Had to go back to my bus software and remove calculations to get correct numbers for Turbo Tax.
What's great about it: Two methods Available to use: Step by Step and Forms
What's not so great: StepByStep wanted too much unnecessary info-Time consumming
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quickly Done!
on April 1, 2014
Posted by: RobotDoctor
from Livonia, MI
Was great for my Mother's return. Now she can rest easy tonight, knowing that her taxes are filed.
What's great about it: Loaded the brokerage account information and put it all in the right places.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting Better All The Time
on April 1, 2014
Posted by: Sanbriche
from Pensacola, FL
Great interface and very user friendly. I would add option to select another state before program defaults to home state. Outstanding and I will keep coming back!
What's great about it: Smooth transitions through all areas of income and deductions.
What's not so great: Did not like that you were defaulted to file your state tax. I worked in another state and my state does no collect tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 1, 2014
Posted by: KenHoppe
from San Jose, CA
Didn't know what forms to send with my check to state and federal. Where do I find this information?
What's great about it: ease of use
What's not so great: needs some realtime help for better decisions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Completed!
on April 1, 2014
Posted by: janne1
from Bowling Green FL
No bad for a 90 year old in a few weeks
What's great about it: Accomplished in 1 afternoon
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Yeah !Finished
on April 1, 2014
Posted by: MrandMrsK
from Northern California
Makes taxes much easier to deal with. Much faster to complete. Will use again
What's great about it: Most questions are easy to understand
What's not so great: Did not automaticlly put personal info from past
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always use turbo tax
on April 1, 2014
Posted by: gumpnky
from Louisville, Ky
I have used turbo tax for several years and the software is more user friendly every time.
What's great about it: I like the navigation of the forms and the question format
What's not so great: I would like to see a small form on the open window to know what form it is going on
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal Turbo Tax user for at least 7 years
on April 1, 2014
Posted by: FLJames
from St Augustine, FL
Love it. It's simple, asks the questions to get you where you need to. Easy to by-pass things that don't relate to your return. We have our incomes and investment property and Turbo Tax makes our tax time much easier.
What's great about it: Walks me through everything. Brings everything forward from previous years
What's not so great: Haven't really run up on anything.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com