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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Adequate
on April 1, 2014
Posted by: johninnewmexico
from Albuquerque, NM
When I loaded by NM return, TurboTax then crashed and could not be recovered. Fortunately I also have a PC that I managed to salvage my work. Tried to call and was on hold for over an hour before giving up. Tried numerous reloads. Definitely a TT issue.
What's not so great: Crashed on Mac
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time saving, mind blowing software!
on April 1, 2014
Posted by: Storyintime
from Ontario, California
In the comfort of your home, you do your taxes. You can pause, take a break, look for that paper, check again and calmly do your taxes. It's almost like playing a game. And I won!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
You're Almost There
on April 1, 2014
Posted by: jimlw
from Sun River, Montana
You need to include partnerships in your Home and Business edition. It would be easy to add a 1065 return form to the list provided. Also, why don't you provide the PR-1 form for the State of Montana?
What's great about it: Easy to navigate
What's not so great: Home and Business is misleading
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 1, 2014
Posted by: deedeemh
from Buena Park, CA
Have done turbo tax for about the last 10+ years, I had more difficulty this time as the program seemed to cough at times and it kept taking me back 1 or 2 steps and I repeated things many times. I could not figure out why.
What's not so great: Somtimes terms are not familiar to me. A glossary might be helpful.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as previous years
on April 1, 2014
Posted by: Taxpayer14450
It seems like the quality is slipping - previous years were glitch free.
--Install did not work; had to download large patch (complete reinstall).
--Installed services that slowed down my older computer or locked it up until I cancelled them in Control Panel -> Services. Spyware?
--Constant certificate warning errors from Google during filing - what gives?
--Error in HVAC credit filing interview.
--Installed services that slowed down my older computer or locked it up until I cancelled them in Control Panel -> Services. Spyware?
--Constant certificate warning errors from Google during filing - what gives?
--Error in HVAC credit filing interview.
What's great about it: eFiling
What's not so great: Many errors and glitches this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Federal is great
on April 1, 2014
Posted by: jej7
from Orange County, California
I've used TurboTax for many years and it keeps getting better. The federal tax portion is easy and the explanations helpful. The part I don't understand is depreciation, esp. why it depreciates the cars we use in business. On the other hand, the California state return is confusing with all the differences from federal deductions--especially when it comes to depreciation. Those don't seem to be automated and require outside knowledge. It says federal deductions California didn't allow in previous years I can take now, but I have no idea how to do it and wish TurboTax imported that data and did it automatically.
What's great about it: Federal is easy to use
What's not so great: CA state filing is confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long-time user is very happy!
on April 1, 2014
Posted by: SnowyTaxPayer
from Hartford, WI
After years of paying a tax-preparer, TurboTax saved me money and made fewer (hopefully no) mistakes. The way TurboTax imports last year's return makes preparation easy each year. TurboTax also prompts for everything and yet allows for skipping on subjects not applicable.
I like being able to flag things as I go along and collect that information later. Sometimes I have trouble going back to things, but I think it works out eventually.
Thank you for such a great product all these years.
What's great about it: More accurate, thorough, and less expensive than tax preparers.
What's not so great: Sometimes a little clunky to get back to something, but it always seems to work out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME RESULTS - GREAT REFUND!
on April 2, 2014
Posted by: PRAYERWARRIOR
from KEKAHA, Hi
I LIKE ALMOST EVERYTHING ABOUT TURBO TAX! FROM THE BEGINNING TO THE END ESPECIALLY WHEN I GET A GREAT REFUND FROM BOTH FEDERAL AND STATE. AS MENTIONED, WE COULD IMPROVE THE ERROR PORTION WITH BETTER EXPLANATION AND A BIGGER SCREEN WHEN IT COMES TO CORRECTING THE ERRORS. OTHER THAN THAT, EVERYTHING WAS PRECISE, ACCURATE AND VERY USER FRIENDLY! RECOMMEND YOU TO MANY OF MY FRIENDS AT WORK, AT CHURCH AND ALSO MY FAMILY MEMBERS AS WELL. YOU DON'T NEED TO BE A TAX EXPERT TO USE TURBO TAX. THANKS FOR EVERYTHING TEAM TURBO TAX!
What's great about it: THE ENTIRE TURBO TAX WALK-THRU
What's not so great: ERRORS PORTION COULD BE BETTER
Written by a customer while visiting turbotax.intuit.com