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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
System is simpler than on-line filing using federa
on April 2, 2014
Posted by: KArtP1
from Lincoln, NE
I just used TurboTax to complete and file a nonresident state tax return. As a result, my resident state tax return changed. The original resident state return was submitted and accepted electronically. The revised resident state return shows substantially less due. I plan to pay the lesser amount with the new voucher. I anticipate that there will be a problem. It is not my problem. It is yours.
What's great about it: Ease of use
What's not so great: Changed my resident state return AFTER it was filed electronically!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 2, 2014
Posted by: cajack
from California
Positive: very comprehensive and uses language that is easy to understand and follow; handles complicated calculations without burdening the user, very trustworthy; does state forms seamlessly and easily. Negative: doesn't follow the Federal tax form sequences and things get confusing and some entries got missed-not always sure where some items are supposed to go; entry "boxes" are difficult to see sometimes; major problems with the Home Office Deduction process (self-employed). It would be nice to have access to the calculations worksheets, especially for the SE form; didn't always pick up prior year TT return info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Minor issues
on April 2, 2014
Posted by: ibeenrobbed
from Concord, Ca
For some of us older clients that have been using Turbo Tax for more than 15 years there seems to be less of a logical progression for completing the form. If you could follow the actual 1040 form and help us see how we are progressing it would be more logical.
What's great about it: Easy posting to State tax of Fed. information
What's not so great: Having to discover where to inter specific data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: bareny
from Palm Coast, Fl.
I have used Turbo Tax for 14 years and found it easy to follow and prepare my taxes.
What's great about it: Easy to Follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
YEAH, I'm Done!!!!!!!!!
on April 2, 2014
Posted by: DebB123
from McDonough, Ga.
I've used Turbo Tax for years and years and have always been very pleased. They make it simple and if I have a questions there's a box right there at every turn for me to click and find out.
What's great about it: Simple to use this program
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Overall makes it bearable
on April 2, 2014
Posted by: dhywoo
from Massachusetts
There were just a couple of areas where I had questions as I went, but inevitably these were not the areas where it offered guidance ("Learn more"). Sometimes I had to back up several screens to get an exact amount I had just entered. It would have been nice if it always remembered these amounts and put them into later fields as a starting point. Many times it did. It does seem to be slowly improving year after year.
What's great about it: Imports old info, keeps track of most previous entries where helpful
What's not so great: Still working on making the experience completely easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A couple of requests for next year's version
on April 2, 2014
Posted by: tsekulov
from Rochester, MI
1.) In earlier versions on Turbo Tax, I was able to import the previous years tax file and if I had 3 or 4 years worth of files it would import that in the current year's TurboTax and I could compare across 5 years of tax returns. Is this gone or I can't find it?
2.) I really wish you would change the review portion, so that of there is a 0.00 and it says "EDIT" to know whether there really is work done a layer behind or not. This is mostly when you select "I will choose what I want to review" If you can make these subsections clearer it would be great.
What's great about it: Always easy to use...
What's not so great: I wish it was more convenient to do multi-year comparisons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: gosharks
from yorktown, ny
saved me a bunch of time
What's great about it: overall ease of use and ease of downloading date
What's not so great: roth ira conversion steps a bit tricky
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com