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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 2, 2014
Posted by: bareny
from Palm Coast, Fl.
I have used Turbo Tax for 14 years and found it easy to follow and prepare my taxes.
What's great about it: Easy to Follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
YEAH, I'm Done!!!!!!!!!
on April 2, 2014
Posted by: DebB123
from McDonough, Ga.
I've used Turbo Tax for years and years and have always been very pleased. They make it simple and if I have a questions there's a box right there at every turn for me to click and find out.
What's great about it: Simple to use this program
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Overall makes it bearable
on April 2, 2014
Posted by: dhywoo
from Massachusetts
There were just a couple of areas where I had questions as I went, but inevitably these were not the areas where it offered guidance ("Learn more"). Sometimes I had to back up several screens to get an exact amount I had just entered. It would have been nice if it always remembered these amounts and put them into later fields as a starting point. Many times it did. It does seem to be slowly improving year after year.
What's great about it: Imports old info, keeps track of most previous entries where helpful
What's not so great: Still working on making the experience completely easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A couple of requests for next year's version
on April 2, 2014
Posted by: tsekulov
from Rochester, MI
1.) In earlier versions on Turbo Tax, I was able to import the previous years tax file and if I had 3 or 4 years worth of files it would import that in the current year's TurboTax and I could compare across 5 years of tax returns. Is this gone or I can't find it?
2.) I really wish you would change the review portion, so that of there is a 0.00 and it says "EDIT" to know whether there really is work done a layer behind or not. This is mostly when you select "I will choose what I want to review" If you can make these subsections clearer it would be great.
What's great about it: Always easy to use...
What's not so great: I wish it was more convenient to do multi-year comparisons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: gosharks
from yorktown, ny
saved me a bunch of time
What's great about it: overall ease of use and ease of downloading date
What's not so great: roth ira conversion steps a bit tricky
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Trouble Transmitting
on April 2, 2014
Posted by: Bexy
from Boston, MA
Everything was going along fine, especially when it went to final review and I noticed I somehow skipped over a section with regard to business mileage and car expenses which ended up saving me $300. Then when I went to transmit, it took me four times to update changes before it transmitted. After the fourth attempt, I went into the online help, followed the instructions and emptied my trash. I updated again and it finally transmitted. I was getting very discouraged, especially since you pay (for the State returns) prior to transmitting. I was determined to make it work; however, it took over an hour to find this solution.
What's great about it: Less expensive than an accountant; do from home
What's not so great: I had trouble transmitting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on April 2, 2014
Posted by: Murraycharles
from Lake City, Florida
Easy to use, easy to file. I have used for several years returns, no problems.
What's great about it: All good things to say about turbo tax program
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My impressions of TurboTax this year!
on April 2, 2014
Posted by: LitttleMoe
from Charleston, SC
I have been using Turbo Tax since the 80's and have not had a problem that was major and they have been filed correctly. This year the only problem I am having is I can not get it to print my State fill as I will mail it myself.
What's great about it: Most all things where pretty good.
What's not so great: I am having trouble getting my State return printed.
Written by a customer while visiting turbotax.intuit.com