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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Trouble Transmitting
on April 2, 2014
Posted by: Bexy
from Boston, MA
Everything was going along fine, especially when it went to final review and I noticed I somehow skipped over a section with regard to business mileage and car expenses which ended up saving me $300. Then when I went to transmit, it took me four times to update changes before it transmitted. After the fourth attempt, I went into the online help, followed the instructions and emptied my trash. I updated again and it finally transmitted. I was getting very discouraged, especially since you pay (for the State returns) prior to transmitting. I was determined to make it work; however, it took over an hour to find this solution.
What's great about it: Less expensive than an accountant; do from home
What's not so great: I had trouble transmitting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on April 2, 2014
Posted by: Murraycharles
from Lake City, Florida
Easy to use, easy to file. I have used for several years returns, no problems.
What's great about it: All good things to say about turbo tax program
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My impressions of TurboTax this year!
on April 2, 2014
Posted by: LitttleMoe
from Charleston, SC
I have been using Turbo Tax since the 80's and have not had a problem that was major and they have been filed correctly. This year the only problem I am having is I can not get it to print my State fill as I will mail it myself.
What's great about it: Most all things where pretty good.
What's not so great: I am having trouble getting my State return printed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: flwilliams
from North Carolina
Great have beenusing TTax for over pro0bably 15 years never had any problems with the program
What's great about it: easy and thorough
What's not so great: wish the down page button worked while using TTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Process Review-2013 Tax Year
on April 2, 2014
Posted by: jackbenimble100
from Kingwood, TX
The 2013 Home & Business TurboTax version was very good and covered all the many bases I had. One problem was: there was not a VERY CLEAR warning to do an intermediate save when I was 3/4 through the business portion (I was closing out an internet connection for checking something, and I closed out TurboTax instead, and had to start over. Very annoying).
Otherwise the process was good, though it took me 2 1/2 days to get through everything. One especially helpful feature was leading me through every line of a complicated K-1 partnership filing. When I first got the statement from the partnership, I was confused about all the entries on the statement, but TurboTax took me through all the entries one at a time. No doubt saved me lots of errors.
Also, very good that it brought in carryovers from the previous year.
Otherwise the process was good, though it took me 2 1/2 days to get through everything. One especially helpful feature was leading me through every line of a complicated K-1 partnership filing. When I first got the statement from the partnership, I was confused about all the entries on the statement, but TurboTax took me through all the entries one at a time. No doubt saved me lots of errors.
Also, very good that it brought in carryovers from the previous year.
What's great about it: Very clear lead through
What's not so great: Did not save first time through
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nailed My refund
on April 2, 2014
Posted by: JoannBe972
from Birmingham, AL
Have used Turbo Tax for years and will continue.
What's great about it: Soooooo Easy!!!
What's not so great: A few things were not straight forward. Had to think a little
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Save a Ton of Time
on April 2, 2014
Posted by: AJCase
from Northeastern Illinois
With a small business my tax return is a lot of pages. I am able to carry over info from the previous years return that saves time.
What's great about it: Carries over info from previous year. On my own computer and not in the cloud.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better than the Competition-but still needs work
on April 2, 2014
Posted by: sirlansa
from Charlotte, NC
TT for Mac has gotten better and easier to use every year since I started using it -- 2002 or earlier. Many more updates this year, right up to early April -- guess we could blame the IRS rule changes!
Only real Microsoft-like behavior was the inability to e-file due to "Need to update TT before filing" messages. No matter how many time I updated, it kept applying the same update and didn't set the 'flag' today it was updated. Finding the problem in the fora and then erasing my Trash did the trick. Too bad TT didn't fix this problem with another update!
What's great about it: Better interface than prior years; easier switching to forms and back!
What's not so great: Bugs in the update software that prevented me from e-filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com