turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
on April 2, 2014
Posted by: flwilliams
from North Carolina
Great have beenusing TTax for over pro0bably 15 years never had any problems with the program
What's great about it: easy and thorough
What's not so great: wish the down page button worked while using TTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Process Review-2013 Tax Year
on April 2, 2014
Posted by: jackbenimble100
from Kingwood, TX
The 2013 Home & Business TurboTax version was very good and covered all the many bases I had. One problem was: there was not a VERY CLEAR warning to do an intermediate save when I was 3/4 through the business portion (I was closing out an internet connection for checking something, and I closed out TurboTax instead, and had to start over. Very annoying).
Otherwise the process was good, though it took me 2 1/2 days to get through everything. One especially helpful feature was leading me through every line of a complicated K-1 partnership filing. When I first got the statement from the partnership, I was confused about all the entries on the statement, but TurboTax took me through all the entries one at a time. No doubt saved me lots of errors.
Also, very good that it brought in carryovers from the previous year.
What's great about it: Very clear lead through
What's not so great: Did not save first time through
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Nailed My refund
on April 2, 2014
Posted by: JoannBe972
from Birmingham, AL
Have used Turbo Tax for years and will continue.
What's great about it: Soooooo Easy!!!
What's not so great: A few things were not straight forward. Had to think a little
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Save a Ton of Time
on April 2, 2014
Posted by: AJCase
from Northeastern Illinois
With a small business my tax return is a lot of pages. I am able to carry over info from the previous years return that saves time.
What's great about it: Carries over info from previous year. On my own computer and not in the cloud.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Better than the Competition-but still needs work
on April 2, 2014
Posted by: sirlansa
from Charlotte, NC
TT for Mac has gotten better and easier to use every year since I started using it -- 2002 or earlier. Many more updates this year, right up to early April -- guess we could blame the IRS rule changes!
Only real Microsoft-like behavior was the inability to e-file due to "Need to update TT before filing" messages. No matter how many time I updated, it kept applying the same update and didn't set the 'flag' today it was updated. Finding the problem in the fora and then erasing my Trash did the trick. Too bad TT didn't fix this problem with another update!
What's great about it: Better interface than prior years; easier switching to forms and back!
What's not so great: Bugs in the update software that prevented me from e-filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
None
on April 2, 2014
Posted by: Generman
from California
Great product, keep it up.
What's great about it: Easy to understand, flowed nicely.
What's not so great: The look seems to change every year. It takes a little to get used to the new format.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 2, 2014
Posted by: jomsulli
from Northbrook, IL
I don't know why there is an H&R Block anymore. TurboTax is so easy to use. It's perfect.
What's great about it: Everything
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Spiffy
on April 2, 2014
Posted by: BookWorm848
from Brownsville, TX
This is what I'd like to see: tips on how to prepare NOW for next year's taxes.
1) What information should I be collecting?
For example, I wish I'd known to keep records of business travel mileage.
2) I bought 3 cars this year and gave two of them away to family. Is that a thing? Is that relevant? If so, how?
3) I bought a piece of real estate in 2013 at a tax sale but have not taken possession of it yet. Is THAT a thing? Is that relevant?
Otherwise SPLENDID software. Thank you for making your software so understandable.
What's great about it: 4 hours WHILE watching a movie!
What's not so great: I'll get to that....
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
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